Customer Assistant – Online

Job Location: England
Salary: Not Mentioned
Company Name: Morrisons

Be Part of Our Online Team at Morrisons

Do you love helping people, working in a fast-paced environment, and making a real difference every day? Join Morrisons as a Customer Assistant in the Online Department where you’ll play a vital role in ensuring our customers enjoy a smooth and positive shopping experience—whether they shop online or collect in-store.

What You’ll Be Doing

  • Select and pack customer orders accurately and efficiently

  • Use in-store technology to accept and process online orders

  • Work flexibly across departments including replenishment and customer service

  • Support your team with a can-do attitude and help resolve customer queries

  • Uphold high Health & Safety standards while using a range of equipment

What We’re Looking For

  • A friendly and helpful approach to customer service

  • Great initiative and willingness to go above and beyond

  • Enjoys being physically active in a fast-paced role

  • Able to adapt to different tasks and shift requirements

  • Over school-leaver’s age (and 18+ for some roles)

What’s In It For You?

 Fully flexible shift patterns
 6 weeks holiday (including bank holidays)
15% staff discount from day one (+ extra 10% for a friend/family member)
 Career progression opportunities
 Subsidised café and food ranges in-store
 Competitive pension & life assurance
 Access to Aviva Digital GP and well-being support
 Morrisons MyPerks: High street discounts, cinema deals, gym offers & more
 Optional charity payroll donations
 Family-friendly leave policies (including maternity, adoption, neonatal & fertility leave)

About Morrisons

We’re proud to be one of the UK’s biggest supermarkets, with a unique focus on preparing more fresh food in-store than any other retailer. We serve over 11 million customers every week and are committed to delivering high-quality service, value, and freshness.

We’re Foodmakers and Shopkeepers – and together, we make Morrisons.


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