Customer Assistant – Online

Job Category: Sales and Marketing
Job Location: England
Salary: Not Mentioned
Company Name: Morrisons

More About the Role

Are you friendly, helpful, and love going the extra mile for customers? If so, we’d love for you to join us as a Customer Assistant in our Online Department at Morrisons!

In this fast-paced and rewarding role, you’ll help ensure our online customers receive their orders on time and in perfect condition. You’ll select and pack products, work with technology, and help create a smooth and enjoyable shopping experience—whether for home delivery or Click & Collect.

You’ll also be trained across various store departments including Replenishment and Customer Service, meaning you’ll gain a wide range of retail skills and help wherever the store needs you most.

 About You

We’re looking for someone who:

  • Has a helpful, friendly approach with strong customer focus

  • Thrives in a fast-paced, physical retail environment

  • Enjoys variety and being active throughout the day

  • Is confident using store technology and following processes

  • Takes pride in high standards and follows health & safety procedures

  • Can use initiative to resolve customer queries and support colleagues

 What We Offer

  • Fully flexible shifts

  • 6 weeks holiday (including bank holidays)

  • 15% colleague discount from day one

  • Extra 10% discount card for a friend or family member

  • Career progression and development opportunities

  • Subsidised in-store café and shop floor products

  • Competitive pension scheme & life assurance

  • Well-being support, including Aviva Digital GP

  • Morrisons MyPerks: High street, gym, and cinema discounts

  • Payroll giving scheme

  • Family-friendly policies: Up to 26 weeks maternity/adoption leave, neonatal & fertility leave

 About Morrisons

Morrisons is one of the UK’s largest supermarket chains, serving over 11 million customers each week. Known for our commitment to freshness and quality, we prepare more fresh food in-store than any other UK supermarket.

From our skilled foodmakers to our passionate shopkeepers—what we make, makes us who we are.

 What Happens Next?

Click Apply Now – it only takes a couple of minutes.
We’ll be in touch soon, so please check your email and phone regularly.

Need help with your application or interview adjustments?
Contact: resourcing@morrisonsplc.co.uk


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