Customer Service Advisor

Job Location: England
Company Name: GSG Retail Ltd

Join a People-First Company Where Your Voice Matters!

Are you looking for your next exciting opportunity in customer service? Want to join a fast-growing, people-focused team where your energy and personality make a difference every single day? We’re hiring Customer Service Advisors to join our friendly and supportive team – with immediate start available!

Whether you’re experienced or just starting out, we provide full training and a vibrant workplace where your success is our priority.

What You’ll Be Doing:

  • Be the first point of contact for customer enquiries via phone, email, or live chat

  • Confidently resolve customer issues with empathy and professionalism

  • Provide product information, order support, and issue resolution

  • Accurately update and maintain customer records

  • Collaborate with internal teams to ensure customer satisfaction

  • Deliver outstanding customer experiences with every interaction

What We’re Looking For:

  • Clear, confident communicator – both written and verbal

  • Friendly and proactive attitude with a customer-first mindset

  • Comfortable using computer systems and multitasking

  • Calm under pressure and good problem-solving skills

  • Previous experience in customer service, hospitality, or retail is a bonus – but not required!

What You’ll Get in Return:

 Competitive hourly pay (£11.44–£13.00)
No weekends or late nights – work/life balance matters
 Full training provided and continuous development opportunities
 Friendly and inclusive work culture
 Regular team rewards and recognition
Free on-site parking and great transport links
 Staff discounts, store discount & company pension

Schedule Options:

  • Day shift, Monday to Friday

  • Flexible hours available for full-time or part-time roles

  • Some weekend availability if preferred

Ready to Make a Difference? Apply Today!

If you’re passionate about helping people, solving problems, and working in a supportive environment that recognises your efforts, we want to hear from you. Whether you’re starting your career or looking for a fresh challenge, this is your opportunity to shine!


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