Customer Service Clerk

Job Type: Full Time
Job Location: United States
Company Name: Care-A-Lot Pet Resorts

Position Overview

We are seeking a Customer Service Clerk to join our retail team. In this role, you will be responsible for providing exceptional customer service, assisting with point-of-sale transactions, and supporting the overall daily operations of the store. You will play a key role in ensuring a welcoming, organized, and customer-friendly shopping experience.


Key Responsibilities

  • Deliver outstanding service by greeting customers, answering questions, and resolving concerns.

  • Process sales transactions accurately and efficiently using the POS system.

  • Maintain product knowledge to support customers in finding the right items.

  • Assist with merchandising, inventory, and floor organization.

  • Support the promotion of store events, services, and community initiatives.


Qualifications

  • High school diploma or GED required.

  • Previous customer service or retail experience preferred.

  • Strong communication and problem-solving skills.

  • Ability to work flexible hours, including weekends and holidays.


Why Join Us

  • Be part of a collaborative and inclusive retail environment.

  • Opportunities for growth, learning, and advancement.

  • Competitive compensation and employee perks.


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