Join a Multi-Award-Winning Customer Service Team
Do you have a passion for helping others? Are you ready to make a real difference in people’s lives? Join our friendly and supportive team in Pudsey as a Customer Sales Representative and help customers find solutions during challenging times – all while building a meaningful and rewarding career.
What You’ll Be Doing
As a Customer Sales Representative, you’ll:
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Provide empathetic, solution-focused support to customers facing financial difficulties.
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Deliver excellent service through phone, email, and digital channels.
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Listen, understand, and communicate clearly to help customers get back on track.
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Maintain accurate records and follow all compliance procedures.
What We’re Looking For
We’re not just hiring skills—we’re hiring people who care.
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Great communication skills and a naturally empathetic personality.
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Experience in a contact centre or customer-facing role is helpful—but not essential.
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Comfortable using modern technology and CRM systems.
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Motivated by goals and driven to achieve success as part of a team-first environment.
What You’ll Get in Return
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£24,570 salary + up to 25% bonus (up to £511/month)
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33 days holiday (rising to 36 with length of service)
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Access to healthcare, gym discounts, and flexi points for top retailers
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Free breakfast bar, free parking, and referral bonuses
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Regular rewards & recognition programs
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Pension plan and real career growth opportunities
About Us – Lantern
We are Lantern, a UK-leading specialist Debt Purchaser and Service Provider, known for our empathetic, ethical, and human approach. With over 17 years of experience and multiple Investors in People GOLD and Investors in Customer awards, we’re committed to doing things the right way—for customers and our team.
Ready to Apply?
If you’re passionate about people, problem-solving, and delivering service with empathy, we want to hear from you. Join Lantern and be part of something meaningful.
APPLY