Join Our Team as a Customer Service Representative
We are hiring a Customer Service Representative for a fully remote insurance project. This role is perfect for someone who enjoys helping people, managing inbound calls, and working in a fast-paced environment. As a Customer Service Representative, you will assist clients with life insurance policies, death benefits, and beneficiary processes while delivering compassionate and accurate support. This is a 6+ month contract position with full-time hours, making it a great opportunity for individuals looking for career stability and growth in the insurance industry. All required equipment will be provided by the client.
Why This Customer Service Representative Role Stands Out
As a Customer Service Representative, you’ll gain valuable experience in the insurance sector while enjoying the flexibility of working remotely. You will be the first point of contact for policyholders and beneficiaries, ensuring every interaction is handled with care and professionalism. This role offers consistent full-time hours, competitive pay, and a supportive team environment.
Customer Service Representative Responsibilities
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Answer and manage inbound customer calls related to life insurance and death benefits.
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Assist with insurance beneficiary processes while following compliance standards.
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Provide clear and empathetic communication to customers.
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Accurately record call details and update customer information.
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Follow company guidelines and meet service-level expectations.
Qualifications for Customer Service Representative
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Prior experience with life insurance, death benefits, or beneficiary support (required).
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Proven experience in an inbound call center environment (required).
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Strong verbal communication and customer service skills.
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Ability to work independently in a remote setting.
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Reliable internet connection and a quiet home workspace (equipment provided).
Customer Service Representative Job Details
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Contract Length: 6+ months with possible extension
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Schedule: Full-time, 40 hrs/week
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Shifts Available: 8 AM – 5 PM EST or 10 AM – 7 PM EST
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Pay Rate: $18/hr on W2 (no benefits)
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Location: 100% remote, equipment provided
Why Apply for the Customer Service Representative Position?
Working as a Customer Service Representative in this role means being part of a mission-driven team that helps customers during critical life moments. You’ll have the chance to develop your insurance knowledge, sharpen your customer support skills, and work in a professional yet supportive environment—all while working remotely.