Data and Payments Business Support Officer – SEND Service
Location: Crewe or Macclesfield (based on preference)
Organisation: Cheshire East Council
Hours: Full-time – 37 hours per week
Salary: £25,584 – £27,269 (Grade 5)
Employment Type: Permanent
Closing Date: 20 June 2025
Contact: Chloe.Saunders@cheshireeast.gov.uk
Job Ref: E3075
About the Role
Cheshire East Council is looking for a highly organised Data and Payments Business Support Officer to join our Children and Families Service, supporting the Special Educational Needs and Disabilities (SEND) team. You’ll manage communications, process data, and handle payment-related tasks that make a meaningful difference in young people’s lives.
You’ll work independently in a fast-paced environment while collaborating with a committed team, ensuring that data accuracy and compliance remain at the heart of everything you do.
Key Responsibilities
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Manage and respond to enquiries via the SEND Payments Inbox
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Support the Finance and Data Quality Assurance Officer in managing payment processes and data
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Maintain and interpret large volumes of sensitive data
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Enter cost-related data into the client record management system
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Ensure data protection and confidentiality compliance
What You’ll Need
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Strong understanding of SEND services and their operations
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Proficiency in Excel and client data systems
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Excellent communication and problem-solving skills
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Proven administrative experience
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Strong attention to detail and ability to work independently
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A commitment to maintaining confidentiality and data protection standards
Location
This role will be based at either the Crewe or Macclesfield office based on your preference. Occasional travel between both sites will be required.
Interview Date
Interviews are planned for the week commencing 30 June 2025 and will take place in person.
Benefits of Working with Cheshire East Council
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34 days holiday (including bank holidays) from day one, increasing with service
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Career average public sector pension scheme
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Flexible and hybrid working options
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Purchase up to 10 days extra annual leave
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Paid volunteering leave (2 days/year)
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Cycle to Work Scheme & gym discounts
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Employee Assistance Programme
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Exclusive Virgin Media & O2 discounts
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And more: Cheshire East Council Benefits
Equality & Safeguarding
We are proud to be an equal opportunities employer and committed to safeguarding children and vulnerable adults. We encourage applications from all sections of the community.
How to Apply
Click “Apply for this job” at the bottom of the original listing or email your queries to:
Chloe.Saunders@cheshireeast.gov.uk
Please ensure you submit your application by 20 June 2025 and check your email (including junk/spam) for updates.
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