Company Overview
Gamma Communications plc is a leading supplier of communication services in the UK, German, Spanish and Dutch business markets. It is admitted to trading on AIM and employs approximately 1,900 people. With a range of UCaaS, mobile and connectivity services, Gamma provides robust and secure solutions that enable organisations to communicate, collaborate and offer a better customer experience. Gamma’s largest market is in the UK where the company’s network-based services are supplied to SME, Public Sector and Enterprise markets through a network of 3000+ channel partners and its own direct sales and support capabilities. Gamma is expanding its UCaaS presence in Europe with a suite of businesses focusing on digital automation, delivering Gamma-powered services to SME customers via a network of channel partners in Germany, Spain, and the Benelux region. Gamma’s vision is for a better-connected world in which we can work smarter for the benefit of business, people, and the planet by developing a strong and sustainable pan-European product set, building a leading position in the UCaaS and CCaaS markets.
What will you be doing day-to-day?
- You will be responsible for configuring and maintaining company databases system that support internal and external applications and services, ensuring these systems are secure and reliable.
- You will identify and resolve database performance issues, and perform database optimisation tasks, such as indexing, clustering or replication.
- You will ensure database policies, procedures and standards are followed and enforced.
- You will manage access to database systems for both users and service accounts, ensuring permissions are correct and regularly audited.
- You will ensure reliable operational systems are in place and that systems are monitored in a way that allows issues to be identified quickly and dealt with proactively.
- You will be responsible for the creation and maintenance of documentation pertinent to the team.
- You will ensure databases are backed up according to business requirements and that restore procedures are in place and regularly tested.
- You will take part in a rota providing an out of hours On Call Service.
What You’ll Need
- Experience of supporting a large Microsoft SQL Server estate.
- Required knowledge:
- Microsoft SQL Server database administration & access management
- Data import methods (Microsoft SSIS)
- Database replication
- PowerShell
- Desirable knowledge:
- Disaster recovery and backup tools: Commvault
- NoSQL database administration: MongoDB, CouchDB
- Monitoring tools: Nagios, Idera SQLDM, Prometheus, Grafana, Elastic
- Automation and version control: Git, Bitbucket
- Public cloud: AWS
- Ability to work under pressure and manage the demands of numerous tasks.
- Clear written communication and ability to produce coherent documentation.
- Able to work on own initiative and effectively in partnership with others.
- Experience of working in a Telecoms company is highly desirable.
Special Requirements :
- OOH on-call rota.
- Some overtime is required to complete changes and install system security patches outside of standard business hours.
- Some (limited) travel to other office’s locations maybe expected under extreme circumstances, but this is not expected to be the norm.
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