Job Overview:
We are seeking a highly motivated and customer-focused Warehouse & Delivery Associate to support order fulfillment, inventory management, and safe delivery operations. The ideal candidate will have experience in non-CDL deliveries, warehouse operations, and customer service, with a strong commitment to safety, efficiency, and teamwork. This role involves processing orders, managing inventory, operating warehouse equipment, and delivering products to customers and branch locations.
Key Responsibilities:
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Accurately process customer orders using company systems to ensure timely and error-free fulfillment.
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Deliver exceptional customer service in person, over the phone, and via email, addressing inquiries and resolving issues promptly.
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Perform order picking, staging, replenishment, shipping, and receiving to maintain smooth warehouse operations.
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Load and unload delivery vehicles safely, performing non-CDL deliveries to customers and branch locations.
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Conduct pre-trip inspections and adhere to DOT/CDL regulations, ensuring secure loads and compliance with safety standards.
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Operate forklifts and other warehouse equipment safely to move inventory and heavy materials efficiently.
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Maintain a clean, organized, and safe warehouse environment to optimize productivity and reduce risk.
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Assist in inventory management, stock rotation, and replenishment, especially during peak periods.
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Collaborate with team members to support company initiatives, promote a positive workplace culture, and ensure customer satisfaction.
Qualifications & Requirements:
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Experience in warehouse operations, order processing, and non-CDL deliveries.
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Ability to safely operate forklifts and warehouse equipment.
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Capable of lifting up to 75 lbs consistently.
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Strong organizational, multitasking, and time management skills.
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Excellent customer service and communication skills.
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Knowledge of DOT/CDL safety regulations and load securing procedures.
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Ability to thrive in fast-paced environments and work collaboratively with team members.
Preferred Skills & Attributes:
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Experience with inventory management systems and order fulfillment software.
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Familiarity with shipping and receiving procedures.
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Commitment to workplace safety, efficiency, and operational excellence.
Benefits:
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Competitive pay with opportunities for career growth in warehouse and logistics operations.
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Supportive work environment emphasizing safety, efficiency, and teamwork.
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Hands-on experience in order processing, inventory management, and delivery operations.
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