About Us:
CéteraMarketing is a dynamic and innovative company specializing in promotional products and marketing services. We excel in providing software solutions for rewards and recognition programs, corporate webstores, and enterprise procurement platforms. Our dedicated team is committed to delivering top-notch products and exceptional services to our clients. We are seeking a talented and experienced Lead Graphic and Technical Designer to join our team and elevate our creative design and technical design projects to new heights.
Job Description
We are looking for a highly skilled and adaptable I.T. candidate with experience as a PHP Developer who can support our internal IT infrastructure while contributing to ongoing software projects. This role requires proficiency in coding, IT troubleshooting, systems management, as well as Agile project management skills to deliver high-quality solutions efficiently. The candidate must be flexible with assisting other teams and handling other duties as assigned.
Key Responsibilities
Software Engineering & Project Management:
- Assist with or lead internal development projects using PHP, HTML, CSS, and MySQL.
- Define software requirements and functionality in collaboration with designers.
- Plan, coordinate, and manage software development efforts using Agile methodologies, including setting up sprints, managing milestones, and tracking project progress.
- Organize and facilitate Scrum ceremonies (standups, sprint planning, retrospectives).
- Prioritize user stories and ensure alignment with business goals.
- Ensure adherence to data security practices in all projects.
- Evaluate development teams (in-house and third-party) and review the quality of code produced.
- Conduct testing for functionality, performance, and security compliance.
- Implement and adhere to UI/UX best practices.
IT Support and Troubleshooting:
- Provide day-to-day technical support to ensure all systems (PCs, Macs, printers, LAN, VOIP phones, etc.) are running efficiently.
- Troubleshoot issues with internet, LAN, firewall, and other essential IT infrastructure components.
- Serve as the first point of contact for IT-related issues, including Entra, Azure, Outlook, and Office.
Network Infrastructure:
- Plan, design, and manage network infrastructure.
- Allocate and manage IP address assignments.
- Configure routers, switches, access points, and other networking equipment.
- Redesign network architecture as needed to improve scalability, security, and performance.
- Implement and maintain firewalls, intrusion detection systems, networked uninterruptible power supplies, and VPNs.
- Monitor network performance and troubleshoot connectivity issues.
- Document network configurations, procedures, and troubleshooting steps.
Telecommunications (VOIP):
- Configure and manage VOIP soft phone and desk phone settings.
- Assign and manage team and company extensions, phone numbers, call flows, ring groups, auto attendants, and voicemail systems.
- Manage virtual fax, physical fax machine, fax bridge, audio conference bridge, physical conference room, and virtual video conference configurations.
Design Collaboration:
- Work closely with the design team and create mockups, wireframes, and prototypes using tools like Figma, Adobe XD, and Photoshop.
- Implement front-end designs that adhere to UI/UX best practices, ensuring a seamless user experience across all platforms.
Required Skills and Experience:
- Proficiency in PHP, MySQL, HTML, CSS.
- Experience with UI/UX best practices and front-end development tools.
- IT troubleshooting skills (LAN, firewall, printers, VOIP, etc.).
- Ability to manage and configure network infrastructure (routers, switches, firewalls, etc.).
- Familiarity with managing telecommunications systems and settings.
- Strong project management skills, with experience in Agile methodologies like Scrum.
- Experience managing sprints, user stories, and collaborating with cross-functional teams.
- Proficiency in Figma, Adobe XD, Photoshop, and other design tools to create wireframes, mockups, and high-fidelity prototypes.
- Experience in collaborating with designers to translate design concepts into functional front-end implementations.
Abilities:
- Understand data storage practices.
- Knowledge of network security best practices.
- Work in a fast-paced, dynamic environment.
- Document processes and procedures.
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