Distribution Controller I

About Santee Cooper

Santee Cooper is committed to providing safe, reliable, and efficient electricity to over 215,000 customers across its service territory. The Distribution Controller I supports senior controllers in maintaining system reliability, power quality, and customer service. This role is essential to both routine operations and emergency response.

Job Summary

The Distribution Controller I works under the guidance of senior controllers to monitor, analyze, and control the Santee Cooper distribution and sub-transmission systems. The role includes supporting emergency operations, field personnel, and customer service activities on a 24-hour basis.

Key Responsibilities

• Monitor substation equipment, line devices, and capacitor banks using Distribution SCADA.

• Assist in writing field switching orders and coordinating switching activities.

• Review scheduled distribution switching operations.

• Coordinate transmission switching affecting distribution facilities.

• Enter and analyze outage and trouble reports in the Outage Management System (OMS).

• Update diagrams and maps of distribution and sub-transmission systems.

• Maintain databases for Lifeline Customers, equipment tracking, and contractors.

• Communicate with internal and external customers regarding scheduled and emergency work.

• Support after-hours customer service including account setup, transfers, and power restoration.

• Monitor weather conditions affecting system reliability and support emergency operations.

• Complete training to develop skills for advancement as a Distribution Controller.

• Perform tasks and support initiatives to improve system processes and data integrity.

Position Requirements

• Education & Experience:

  • Associate’s Degree in Engineering + 4 years electric utility experience OR High School Diploma/GED + 6 years electric utility experience.

• Ability to perform under crisis situations with clear and professional communication.

• Must be able to work 12-hour rotating shifts and overtime as needed.

• Strong attention to detail, problem-solving skills, and teamwork.

Compensation & Benefits

• Opportunities for training and career growth in distribution system operations.

• Full-time, regular position with shift flexibility.

• Equal Opportunity Employer: Santee Cooper values diversity and does not discriminate based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or other protected class.

Why Join Santee Cooper

• Contribute to the reliable delivery of electricity to over 215,000 customers.

• Gain hands-on experience and training in SCADA and utility operations.

• Work in a collaborative environment with growth opportunities in electric utility operations.