Company Overview
We are seeking a meticulous and customer-centric Health & Policy Verification Executive. In this key role, you will conduct telephonic calls to confirm client policy details and gather essential health history for insurance underwriting, ensuring data accuracy, transparency, and regulatory compliance.
This job posting describes a role focused on Health Verification and Customer Interaction, likely within the insurance or healthcare sector. Here’s a detailed breakdown of the position:
Core Mission of the Role:
This position plays a crucial role in the initial stages of a customer’s journey, likely for insurance underwriting or a similar health-related service. The incumbent will be responsible for meticulously verifying personal and medical information provided by clients, ensuring accuracy and completeness, all while maintaining a high degree of professionalism and empathy.
his detailed description aims to provide a comprehensive understanding of the role, its responsibilities, and the ideal candidate profile. The position calls for individuals who are not only detail-oriented and skilled communicators but also possess a foundational understanding of medical concepts and a strong sense of responsibility when handling sensitive information.
Key Responsibilities Elaborated:
-
Proactive Customer Engagement for Information Validation:
- You will be tasked with initiating outbound calls to customers, adopting a courteous and professional demeanor at all times.
- A standardized script will guide you in confirming essential personal details, including the customer’s full name, date of