Organizational Background:
Founded in August 2016, Basecamp Consulting and Solutions is an innovative IT consulting firm focused on next-generation digital transformation. Our mission is to help clients succeed through trust, quality, and cutting-edge technology. We specialize in Cloud modernization, cybersecurity, and advanced application development.
At Basecamp, we empower our team to grow professionally and support our clients in achieving transformative results. Our work culture emphasizes innovation, accountability, and meaningful collaboration.
Position Overview:
We are currently seeking a skilled Documentation Specialist to join our growing team. This individual will play a critical role in gathering, analyzing, and composing technical documentation to support IT systems and processes. Reporting directly to the Lead Account Executive, this role requires excellent technical writing abilities and a solid understanding of IT environments.
Key Responsibilities:
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Research and develop clear, user-friendly technical documentation for both technical and non-technical users
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Translate complex IT information into readable manuals, guides, or help documentation
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Ensure use of proper terminology, formatting, and documentation standards
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Prepare online documentation using standard Windows help compilers
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Collaborate with engineers, developers, and stakeholders to gather content
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Work independently with minimal supervision
Required Qualifications:
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Minimum of 5 years of experience in technical documentation
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Active DoD Secret Clearance (Required)
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Strong background in technical writing for IT systems and solutions
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Experience researching and applying industry documentation standards
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Exceptional written communication and editing skills
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Ability to manage multiple documentation tasks and meet deadlines
Work Environment:
This is a remote position, allowing you the flexibility to work from anywhere in the U.S. while supporting high-impact IT projects for federal clients.
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