About REM Community Services
REM Community Services, part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Our mission is to help every person live well and ensure employees have fulfilling careers. Join a mission-driven team making a real difference every day.
Role Overview
The Employee Relations Manager will provide guidance and consulting on employee relations issues to field operations. You will recommend procedures and courses of action, ensure standardization of service delivery, and help the company maintain a positive, compliant, and employee-focused work environment.
Key Responsibilities
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Formulate and recommend employee relations procedures across all ER areas
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Advise on employee discipline, performance improvement plans (PIPs), termination decisions, and corrective action plans (CAPs)
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Serve as primary point of contact for employees and supervisors regarding ER issues
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Partner with legal team on agency claims and legal actions as needed
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Implement positive and efficient processes for ER investigations
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Provide oversight and subject matter expertise for geographically diverse workforce
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Analyze ER inquiries, identify trends, prepare reports, and recommend preventative measures
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Update case management systems with investigation details and results
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Coordinate with shared services on unemployment issues
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Union experience preferred; strong knowledge of Minnesota and Illinois labor law
Qualifications & Skills
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Bachelor’s degree required
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5–7 years of related experience; 1+ year in management/supervisory role preferred
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Experience navigating complex employee relations concerns
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Knowledge of internal policies and external regulations impacting ER resolution
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Customer-service oriented with excellent interpersonal, problem-solving, analytic, and communication skills
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Ability to maintain confidentiality and attention to detail
Why Join Us
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Full compensation and benefits package
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401(k) with company match
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Paid time off and holiday pay
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Meaningful, high-impact work improving lives
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Career development and advancement opportunities across a nationwide network