Join OSD Healthcare – Delivering Outstanding Care, Every Day
We’re looking for a dedicated and organised Enquiries Co-ordinator to join our Business Development team at OSD Healthcare, based in Hemel Hempstead. This is a fantastic opportunity to become part of a modern, growing private healthcare provider delivering rapid, patient-focused services under one roof.
About OSD Healthcare
OSD Healthcare is revolutionising private healthcare by combining clinical excellence, cutting-edge technology, and personalised service. Our services include:
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Outpatient consultations
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Diagnostics and imaging
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Physiotherapy
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Dental care
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Day-case theatres
We operate 7 days a week, 365 days a year to ensure our patients receive prompt, high-quality care at every stage of their healthcare journey.
What You’ll Be Doing – Key Responsibilities
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Handle, log, and manage all incoming enquiries and referrals.
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Convert enquiries into confirmed bookings using CRM systems.
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Offer accurate and professional information to patients and referrers.
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Provide exceptional customer service while supporting conversion targets.
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Work a flexible shift pattern including weekends and bank holidays.
What We’re Looking For – Your Background
GCSE (or equivalent) in English and Maths
Experience in hospital admin, call centres, telesales, or customer service
Skilled in using CRM systems and accurate data processing
Strong communication and organisational skills
Experience dealing with the public and handling sensitive information
Why Join Us – Benefits Package
We believe in rewarding our people with more than just pay. Your benefits include:
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33 days annual leave (including bank holidays), rising with service
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Contributory pension scheme & Life Insurance
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Private Medical Insurance (after probation)
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Free on-site parking
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Cycle to Work Scheme
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OSDH staff discounts
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Discounted cinema tickets, eye care contributions & more
Apply Today
Join a passionate team that is reshaping the future of private healthcare. If you’re ready to grow in a fast-paced and rewarding environment, apply now to become our next Enquiries Co-ordinator.
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