Company Overview
Populus Group simplifies contingent workforce management, turning complex challenges into strategic advantages for our clients’ growth. We create custom, people-focused solutions through services like:
- Payroll / Employer of Record
- Independent Contractor / Agent of Record
- Managed Service Provider (MSP)
- Foreign National Talent Management
- Staffing and Recruiting
- IT Project Services
Our actions are driven by a core belief: everyone deserves the chance to succeed. Whether you’re seeking your ideal job or looking for the perfect talent to expand your team, we’re dedicated to helping you achieve your goals. This commitment is deeply embedded in our determined and enjoyable company culture.
As a Minority-Owned Business Enterprise (MBE) and Veteran-Owned Business (VOB), certified nationwide, we also assist our partners in meeting their diversity spending targets.
Populus Group is a Minority and Veteran Owned Workforce Solutions company built on a people-first culture. We prioritize building strong relationships within our PG community and understanding our business before focusing on day-to-day job training. Our goal is simple: to help employees build lasting relationships based on trust and respect, fostering an environment that supports work-life balance. Our hybrid work model offers employees the flexibility to connect, develop, and succeed, whether working remotely or from a local office.
We believe every voice matters, regardless of role or tenure. Employees have direct access to leadership at all levels and opportunities to give and receive feedback, influencing change both formally and informally. Plus, we make sure to have a lot of fun along the way!
Entry-Level Business Systems Analyst: Job Description
We’re looking for an Entry Level Business Systems Analyst to maintain our back-office business systems. You’ll work directly with internal customers and external application vendors, analyzing business processes and problems, evaluating system needs, and translating those needs into valuable solutions for our business partners. Your main responsibilities will be to maintain core business systems, proactively manage customer expectations, and resolve questions about business and system capabilities.
Responsibilities:
- Maintain core cloud-based business systems, specifically Bullhorn and HubSpot.
- Receive and process internal support tickets.
- Escalate system issues to partner organizations when necessary.
- Support the delivery of recurring reporting requirements.
- Communicate system outages and planned maintenance activities.
- Build and maintain business relationships with vendor counterparts.
- Perform quarterly application audits to ensure compliance with vendor agreements.
- Document and maintain system procedures, user documentation, system updates, and maintenance.
- Manage employee onboarding and offboarding for access to business systems.
- Provide guidance, training, and troubleshooting to business partners as needed.
- Create support documentation for enhancements and program changes.
- Assist with creating training materials and procedures for new and updated processes.
Skills & Qualifications:
- Understanding of cloud-based systems.
- Ability to troubleshoot issues and provide resolution.
- Proficient with the Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams).
- A degree in Business Administration, Information Technology, or a related field is preferred.
- A self-starter with exceptional problem-solving abilities.
- Demonstrated uncompromising integrity and code of ethics, with the ability to maintain a high degree of confidentiality.
- Strong written, verbal, and interpersonal communication skills.
- Superior analytical, problem-solving, planning, organization, and administrative skills.
- Demonstrated project organization and management skills.
- Ability to quickly learn organizational structure, business strategies, and processes.
- Ability to communicate with all levels of the organization.
- Ability to handle multiple tasks concurrently.
- Ability to take initiative and focus on results.
- Ability to work independently and as part of a team.
- Ability to create queries.
- A genuine drive for customer service.
Unique Benefits:
We believe everyone deserves the chance to succeed, which is why we offer a wide variety of development options to help our employees grow both professionally and personally. These include informal self-development, skills-based training, and formal education opportunities. The possibilities are endless, but here are some highlights:
- Our hybrid environment offers autonomy and flexibility, allowing you to work remotely or from a local office based on team needs.
- Access to the Degreed Online Learning Platform.
- An Employee Development Program with learning opportunities for all experience levels.
- Tuition Reimbursement for both undergraduate and graduate degrees.
- A $1,000 “Treat Yourself” Account (after 6 months of employment).
- A Free Book Program (yes, free books delivered to your door!).
- Internal development lunches and “Snack Chats” (with snacks, of course!).
- An Annual Training Fund.
- Community Service Hours.
- 20 Days of Paid Time Off (in addition to observed paid holidays!).
APPLY