Schulte Hospitality Group, a fast-growing, national hotel management company with a diverse portfolio of 150+ hotels is seeking an energetic and team-oriented Event Sales Manager. If you are a motivated individual who has a passion for the hospitality industry and who embraces integrity, service, grit, respect, empowerment, ambition and teamwork – all of the core values that cultivate our winning culture of success, then we are interested in you!
“At Schulte Hospitality we believe our greatest asset as well as the key to our success, is our people. From our corporate office, to our property managers, to our housekeeping staffs, we believe that each of us needs a sense of dignity, pride and satisfaction in what we do.”
- Darryl Schulte Sr.
Position Responsibilities
- Responsible for learning the hotel brand and strategy
- Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience
- Identifies and solicits new accounts from telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in person interactions
- Provides advice to clients on all aspects of hotel facilities and services when proposing and contacting groups and events
- Establishes client base of organizations, associations, and corporate businesses through direct sales efforts to secure business for the hotel
- Negotiates food and beverage, function space, room rates, and hotel services that meet or exceed hotel revenue goals
- Achieve all predetermined sales goals for revenue and sales activity
- Negotiate contracts according to company standards
- Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented
- Accurately record all bookings or lost business for hotel
- Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures
- Provide prompt and accurate responses to all client requests for proposals and information
- Consistently meet or exceed sales goals including predetermined revenue and sales activity
- Assist the client in menu planning, coordinate food, beverage, table arrangements, and decorations ensuring clients details are executed
- Monitors local competitors and compares their operation with his/her operation
- Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented and maintain existing accounts with active trace/follow up system
- Completes daily/weekly/monthly reports as directed by the DOS/GM
- Participate in Quarterly/Annual Business and Marketing Plans, assist with budget process
- Provide prompt and accurate responses to all client requests for proposals and information
- Perform various other duties as assigned to meet business objectives
Education And Experience
- Minimum of High School education, post-high school education preferred
- Minimum of three (3) years in hotel or conference Catering/Sales
- Minimum of three (3) years in Full-Service Hotels
- Experience with CI/TY
- Social Tables
- Previous banquet and events management experience.
Knowledge, Skills, & Abilities
- Ability to communicate effectively verbally and in writing
- Excellent listening and problem-solving skills
- Ability to exceed expectations of guests and team members
- Negotiating Skills
- Strong computer skills
- Must have flexible work hours that may include evenings, weekends, and holidays