Overview
Mixpanel is an event analytics platform that allows anyone to get answers from their customer and revenue data in seconds. It offers powerful real-time charts and visualizations of how people interact with your digital products and company. With insights into behaviors like conversion and retention, teams can collaborate more effectively and make informed decisions. Regardless of technical expertise, builders can double down on what’s working, cut what isn’t, and spend more time on their best ideas with Mixpanel. Mixpanel serves over 8,000 customers from different industries around the world, including global leaders like Uber, Yelp, Zalora, BuzzFeed, eToro, and Lemonade. Headquartered in San Francisco, Mixpanel has offices in New York, Seattle, Austin, London, Barcelona, and Singapore.
About the Role
As the Executive Assistant, you will support the Senior Vice President of Global Customer Experience and the broader GTM leadership team. In this critical role, you will enhance productivity, ensure time is focused on top priorities, and contribute to the team’s smooth operation.
You’ll anticipate the needs of the executives you support, staying one step ahead while maintaining the highest standards of confidentiality, integrity, and professionalism. This role requires exceptional organizational skills, attention to detail, and the ability to manage multiple high-priority requests in a dynamic environment.
Responsibilities
- Thoughtfully prioritize and manage the schedules of Sales, RevOps, and Customer Success executives, ensuring their time is focused on high-impact matters.
- Handle high-volume calendaring, including coordinating appointments, managing conflicts, and accommodating personal commitments.
- Keep executives informed of upcoming responsibilities, proactively communicating schedule changes.
- Prepare agendas, gather reports, and ensure readiness for meetings like forecast reviews, pipeline calls, and strategy sessions.
- Coordinate and take a leading role in company All Hands meetings.
- Prepare and edit documents, including presentations, communications, and board reports.
- Organize and execute key events such as Revenue Kickoff (RKO), President’s Club, Quarterly Business Reviews (QBRs), and team offsites.
- Support in-person GTM events and logistics in San Francisco as needed.
- Organize domestic and international travel, including accommodations and transportation.
- Prepare monthly expense reports and manage reimbursements.
- Handle sensitive information related to sales strategies, client relationships, and team dynamics with the utmost confidentiality.
- Build strong relationships with internal stakeholders and external contacts.
- Act as an advocate for Mixpanel’s culture, helping to promote and develop company values.
- Take on special projects as needed to support the GTM leadership team.
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