Job Description
H-E-B operates over 250 pharmacies across Texas and is looking for an experienced, detail-oriented, and customer-focused Pharmacy Technician to join our Boerne location. You’ll work alongside licensed pharmacists and a dedicated team to ensure high-quality care and an excellent patient experience.
As a valued Partner, you’ll contribute to a company that’s partner-owned, focused on people, and driven to provide the best service in the industry.
Responsibilities
Pharmacy Operations
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Deliver outstanding customer service using “Greet, Ask & Thank” strategies
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Manage prescription exceptions and third-party billing issues
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Process new and refill prescriptions using RxEVO
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Coordinate and support flu shots, health screenings, and immunization events
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Maintain inventory, process invoices, and manage deliveries
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Operate and maintain automated Rx equipment (e.g., Kirby Lester, ScriptPro)
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Troubleshoot pharmacy systems and prepare RxIMS reports
Compliance & Safety
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Assemble prescriptions using counting, measuring, and labeling techniques
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Maintain privacy and confidentiality (HIPAA compliance)
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Follow RTS (Return to Stock) procedures and pharmacy SOPs
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Support pharmacy facility maintenance and 5-S standards
Qualifications
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Minimum age: 18
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High school diploma or equivalent
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1+ year experience as a retail Certified Pharmacy Technician
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3+ years of total pharmacy experience preferred
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Active CPhT certification in the State of Texas
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RxEVO certification and completion of all required H-E-B training
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Ability to recertify every 2 years with 20 hours of continuing education
Skills & Abilities
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Knowledge of H-E-B pharmacy systems and SOPs
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Strong phone etiquette and customer service skills
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Intermediate computer proficiency (RxEVO, RxIMS, MS Office, etc.)
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Math proficiency for dosing and measurements
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Excellent multitasking and time management
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Ability to work independently and collaboratively in a fast-paced setting
Physical Requirements
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Stand for extended periods (up to 12 hours)
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Lift up to 30 lbs or more regularly
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Use hands in repetitive motions
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Meet vision requirements (close and color vision)
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Work rotating shifts, including nights and weekends
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