About Us
We design and manufacture a leading range of straight and curved stairlifts, delivering innovative solutions that improve mobility and independence for elderly and physically challenged individuals. Operating in over 40 countries, our mission is simple: Making Everyday Life Easier.
We are a friendly, passionate, and fast-growing team dedicated to excellent service and real-world impact.
The Opportunity
We’re hiring a Field Service Engineer to install, service, and repair stairlift products in the Midlands area. You’ll work directly with customers to ensure equipment functions safely and reliably, providing vital support that enhances lives.
Whether you’re already in an engineering role or have mechanical/electrical knowledge from another field, full training will be provided.
What You’ll Do
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Install, service, maintain, and repair stairlifts and mobility solutions
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Travel across your assigned region to complete jobs independently
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Deliver excellent customer service, ensuring users feel confident and safe
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Participate in a 1-in-4 on-call rota to provide emergency support
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Follow company standards, safety protocols, and documentation practices
What You’ll Need
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Full, clean UK driving licence
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Basic understanding of mechanics and/or electronics
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Strong customer service skills
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Good local geographic knowledge of the region
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Flexible, self-motivated, and confident working solo or in a team
What’s In It for You?
We offer a competitive benefits package to reward your contributions and support your wellbeing:
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£24,700 – £27,000 base salary (DOE) + bonus scheme
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Realistic OTE up to £38,000 with on-call and overtime
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33 days holiday (including bank holidays)
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Company-contributed pension + 3x life assurance
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Health Cash Plan and employee wellbeing programme
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Discounts on gym memberships, high street brands & healthcare
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Generous staff discount on products
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Fully funded training and development pathways
Inclusion & Accessibility
We’re committed to creating an inclusive recruitment process that allows everyone to showcase their full potential. Adjustments and accommodations are available at any stage—just let us know.
Please note: We cannot currently offer UK visa sponsorship. Only candidates with existing UK work eligibility can be considered.
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