Finance and Business Support Officer

Role Purpose:

Working closely with the CEO and Service Manager, the Finance and Business Support Officer will lead the day-to-day financial management and administrative coordination of FCWA. This is a critical role ensuring operational efficiency and financial integrity across all areas of the charity, including finance, office admin, and facilities maintenance.

Key Responsibilities:

Finance & Resources:

• Manage all financial transactions using SAGE and Excel

• Conduct monthly bank reconciliations

• Prepare annual income/expenditure budgets and monitor against actuals

• Maintain accurate financial records and submit statutory accounts to the Charity Commission and funders

• Support audit compliance, internal controls, and funding submissions

• Generate bi-monthly accounts for trustees

• Manage petty cash and invoice payments

Office Administration:

• Oversee all admin procedures and filing systems

• Order office supplies and coordinate incoming donations

• Monitor FCWA email accounts and respond to queries

• Record meeting minutes and follow up on action points

Facilities Maintenance:

• Conduct health & safety checks and risk assessments

• Schedule and oversee maintenance work

• Ensure the building is maintained to a safe and professional standard

Organisational Responsibilities:

• Represent FCWA values in internal and external communications

• Attend team meetings, training, and working groups

• Promote effective teamwork and information sharing

• Support delivery of services in line with policies and professional standards

Person Specification:

Required Knowledge:

• Understanding of domestic violence and safeguarding

• Experience with SAGE, Office 365, and data protection

• Health & safety and risk assessment knowledge

Qualifications:

• ATT Level 3 qualification (or equivalent)

• GCSE Maths and English

• SAGE qualification

Experience:

• 2–5 years in a similar role

• Strong background in bookkeeping, records management, and voluntary sector work

Skills & Attributes:

• Excellent communication, time management, and organisational skills

• Ability to work under pressure and independently

• Proficient in MS Office, spreadsheets, and databases

• Committed to equality, confidentiality, and anti-oppressive practices

• Professional, non-judgmental, and team-oriented

Employee Benefits:

•  Company pension

•  Health & wellbeing programme

•  Free on-site parking

Application Requirements:

• Must hold ATT Level 3 qualification or equivalent

• Must be able to work on-site

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