Value Proposition
At Fulton Bank, our values define us, and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success begins with them. Together, we are committed to making a positive impact in our communities, championing continuous learning, work-life integration, inclusion, and a digitally enabled work environment to enhance the experience of employees and customers alike.
Overview
This is a full-time leadership opportunity based at our Rosenhayn, NJ Financial Center.
The Financial Center Manager leads all aspects of financial center performance, including sales growth, service excellence, community engagement, and operational compliance. The role emphasizes talent development, strategic leadership, and fostering a culture of success to achieve and exceed financial center goals.
Key Responsibilities
Sales & Customer Growth
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Drive consumer and small business sales using Fulton’s sales process and CRM tools.
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Set employee performance expectations and development plans.
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Cultivate long-term customer relationships and resolve complex inquiries.
Leadership & Coaching
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Utilize Fulton coaching models to mentor team members.
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Provide consistent feedback, role-play, and support for employee development.
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Build a high-performing team culture focused on accountability and growth.
Community Engagement & Business Development
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Build networks with individuals, small businesses, and local organizations.
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Represent Fulton on non-profit boards/committees to strengthen community presence.
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Promote Fulton’s small business banking products and services.
Operational Excellence
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Oversee risk management, compliance, and internal process adherence.
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Resolve escalated customer issues with professionalism.
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Optimize operations for efficiency and customer satisfaction.
Talent & Strategic Leadership
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Recruit, coach, and evaluate financial center employees.
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Manage performance reviews, pay recommendations, and workload distribution.
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Champion cultural initiatives and contribute to broader business strategy.
Qualifications
Education:
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Bachelor’s degree in Business or related field, or equivalent experience (required).
Experience:
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5+ years in Banking, Financial Services, or Sales (required).
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3+ years in leadership (Sales, Operations, or Risk Management) (required).
Skills & Abilities:
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Ability to motivate and lead a sales team.
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Strong Small Business Banking acumen.
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Excellent collaboration, communication, and interpersonal skills.
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Goal-driven with enthusiasm to exceed expectations.
Compensation & Benefits
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Salary Range: $63,000 – $105,000 annually (based on experience, skills, and location).
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Incentives: Eligible for a short-term incentive plan tied to performance.
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Benefits: Comprehensive package including:
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Medical, dental, and vision coverage
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Life insurance
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401(k) with employer match
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Employee Stock Purchase Plan
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Paid time off, holidays, and volunteer time
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Parental leave, disability coverage, adoption assistance
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Educational assistance and robust wellness program
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Learn more: Benefits & Wellness | Fulton Bank
Other Requirements
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NMLS Registration may be required.
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Compliance: All employees are accountable for understanding compliance risks and completing training assignments on time.
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Sponsorship: Must be authorized to work in the U.S. without future visa sponsorship.
EEO Statement
Fulton Bank is an Equal Opportunity Employer. We recruit, hire, train, and promote without regard to race, religion, gender, age, disability, veteran status, or other protected characteristics.
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