Fixed Term Product & Technical Support Specialist

Job Type: Full Time
Job Location: England
Company Name: Bose Corporation

Company Overview

Bose Corporation was founded in 1964 by Dr. Amar G. Bose, then a professor of electrical engineering at the Massachusetts Institute of Technology. Today, the company is driven by its founding principles, investing in long-term research with one fundamental goal: to develop new technologies with real customer benefits. Bose innovations have spanned decades and industries, creating and transforming categories in audio and beyond. Bose products for the home, in the car, on the go and in public spaces have become iconic, changing the way people listen to music.
As a Product and Technical Support Specialist you will be helping our customers from all over the world get the best from their Bose products by troubleshooting their problems and guiding them through how to solve them.

From start to finish your day will be about engaging with our customers and making sure we our giving them the legendary Bose customer experience that they have come to know and love from us over the years. Using a variety of different tools and resources you will help quickly identify the cause of the problem and not just tell the customer what they need to do to fix it but guide them through the process every step of the way.

At Bose the customer is everything to us but our employees are just as important too so we make sure you get all the training and support that you will need. From in depth technical training to training on customer service and a whole host of other topics you will be an expert in no time.

Our products are some of the best in the world, so we expect our people to be to. But that doesn’t mean you have to be the most technically minded person in the world. At Bose we are an equal opportunities employer who embraces diversity and equality in the workplace which means we have a whole host of incredible people working for us with all different experiences and backgrounds.


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