Food and Beverage Assistant

Job Type: Full Time
Job Location: United Kingdom
Company Name: Auchrannie Resort

About Auchrannie Resort

Located on the stunning Isle of Arran on Scotland’s west coast, Auchrannie Resort is a unique employee-owned destination. Home to two 4-star hotels, over forty 5-star self-catering lodges and retreats, award-winning restaurants, spa facilities, and a full leisure complex – Auchrannie offers unforgettable guest experiences and a supportive work culture rooted in teamwork and excellence.

About the Role

As a Food and Beverage Assistant, you’ll be a vital member of our restaurant team—delivering professional, friendly service and creating exceptional dining experiences for every guest.

Key Responsibilities:

  • Warmly welcome guests to the restaurant

  • Maintain excellent menu knowledge and confidently answer food-related queries

  • Serve food and beverages efficiently with a high level of professionalism

  • Accurately take orders, including dietary requirements and special requests

  • Upsell menu items to enhance the guest experience and support revenue targets

  • Ensure tables and service areas are prepared and maintained to high standards

  • Handle guest feedback and complaints appropriately, referring to management where needed

What We’re Looking For

  • A naturally friendly, bubbly personality with a passion for hospitality

  • Previous experience in a busy restaurant, bar, or hospitality setting

  • Strong attention to detail and anticipation of guest needs

  • Excellent teamwork, communication, and time management skills

  • A well-presented, professional appearance

  • Eagerness to learn and grow within the hospitality industry

Note: This is a permanent role. We are not accepting seasonal applications.

Why Work at Auchrannie?

At Auchrannie, you’re more than just an employee—you’re a valued part of our employee-owned family. We offer a unique work culture, beautiful surroundings, and a comprehensive benefits package including:

  • Free Leisure Club Membership – pools, gym, thermal suite & more

  • Exclusive staff discounts across the resort

  • Monthly share of resort tips

  • Free bike hire and access to team activities

  • Employee Assistance Programme for wellbeing support

  • Modern live-in accommodation (if required)

  • Training, development, and career progression

  • Long service rewards & referral bonus scheme


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