Overview
Chart House is seeking a Restaurant Server to join our team and deliver exceptional dining experiences. As a server, you will provide prompt, courteous, and professional service while embodying our brand values: Kindness, Engagement, Empathy, and Positivity (K.E.E.P.). The ideal candidate is guest-focused, detail-oriented, and thrives in a high-volume, fast-paced restaurant environment.
Key Responsibilities
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Provide friendly and professional service, greeting guests within 45 seconds and ensuring a welcoming experience.
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Escort guests to tables, pull out chairs, acknowledge special occasions, and engage with guests to create memorable moments.
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Demonstrate complete knowledge of food and beverage menus, offering recommendations and upselling featured items.
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Accurately take, enter, and deliver food and beverage orders in accordance with Chart House timing standards.
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Carry and deliver heavy trays securely using jack-stands and tray delivery procedures.
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Maintain clean, well-framed tabletops, pre-bus efficiently, and reset tables for the next guests.
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Monitor guest satisfaction, respond promptly to requests, and ensure timely delivery of hot food and cold drinks.
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Follow the Chart House Pivot Point system, prioritizing service flow and teamwork with fellow servers and bussers.
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Deliver checks, process payments, and thank guests while inviting them back for future visits.
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Maintain side-work, silverware stocking, and service areas to meet cleanliness and PAR level standards.
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Adhere to all health, safety, and alcohol laws while maintaining professional appearance and uniform standards.
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Communicate effectively with management regarding guest satisfaction, supplies, or operational needs.
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Perform additional duties as assigned by management.
Qualifications
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Minimum 21 years of age with required health and alcohol certifications.
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Minimum 2 years of serving experience in a high-volume, fast-paced restaurant.
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Strong knowledge of service etiquette, food handling, and beverage service.
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Excellent communication and people skills with a friendly, professional demeanor.
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Ability to carry heavy trays efficiently and safely.
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Must be able to read, write, and communicate effectively in English.
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Bachelor’s degree in Hospitality or related field preferred (not required).
Why Work With Us?
At Chart House, we don’t just serve meals – we create memorable dining experiences. Our servers enjoy:
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Competitive pay and career advancement opportunities.
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A supportive team culture focused on guest satisfaction and teamwork.
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A chance to work in a dynamic, high-energy environment.
APPLY