Job Description
Kickstart Your Career as a Food Service Assistant
Join the John Lewis Partnership as a Food Service Assistant and become part of a passionate hospitality team at one of our unique hotel locations. As a Food Service Assistant, you’ll help deliver an unforgettable guest experience in a stunning setting while supporting smooth catering operations. This full-time role offers the opportunity to live and work in an extraordinary environment, with strong team support and career development potential.
Live-In Option Available | Applicants must be 18+ due to working time regulations.
What You’ll Do as a Food Service Assistant
As a Food Service Assistant, your main focus will be ensuring guests enjoy an exceptional dining experience by:
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Taking food and drink orders and communicating clearly with the kitchen
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Sharing knowledge about menu items, drinks, and special dishes
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Setting, clearing, and resetting tables
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Serving behind the bar and assisting with event catering
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Addressing guest queries with professionalism and care
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Maintaining high standards of cleanliness and food hygiene
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Supporting light food prep duties when needed
Key Skills for a Successful Food Service Assistant
To succeed in the Food Service Assistant role, you’ll need to:
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Be self-motivated, proactive, and reliable
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Have excellent communication and customer service skills
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Be confident using IT and POS systems
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Have prior hospitality experience (preferred but not essential)
Why Work at Brownsea Castle?
Imagine working on an island and living in a Tudor castle surrounded by wildlife and sea views. At Brownsea Castle, you’ll enjoy a truly unique work experience. Nestled in Poole Harbour, this historical site features 17 acres of private gardens, a dedicated beach, and peaceful nature trails. As part of the hotel’s Food & Beverage team, you’ll serve fellow Partners and their families in an exclusive and friendly environment unlike any other.
Grow with the Partnership – Food Service Assistant Opportunities
As the UK’s largest employee-owned business, we offer more than just a job—we offer purpose, ownership, and growth. Working as a Food Service Assistant here means you’re part of a values-led company that celebrates individuality, supports well-being, and rewards dedication.
Job Location
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Brownsea Castle, Poole Harbour (Live-In Option Available)
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