Company Overview – InnVentures
For more than 40 years, InnVentures has been a trusted leader in hotel management, development, and revenue maximization. With over 75 hotels in 20+ states, we partner with some of the nation’s largest REITs, private real estate owners, and family-owned hotels. Our success is driven by an entrepreneurial spirit and a culture of teamwork that delivers exceptional guest experiences.
Location: Homewood Suites by Hilton, Santa Maria, CA
Job Overview
Do you have an outgoing personality and a passion for hospitality? Join our team as a Front Desk Agent at Homewood Suites Santa Maria, where you’ll be the first point of contact for guests. In this role, you’ll provide a warm welcome, handle guest requests efficiently, and ensure every stay is memorable. If you enjoy working in a fast-paced, people-focused environment, this is the perfect opportunity to grow your career in hospitality.
Key Responsibilities
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Provide a friendly and efficient check-in and check-out experience.
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Respond promptly to guest questions, requests, and concerns with professionalism.
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Assist guests with local information, directions, and hotel amenities.
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Demonstrate proper phone etiquette, including handling reservations and transfers.
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Follow accurate cash-handling and payment posting procedures.
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Collaborate with hotel departments to meet guest needs and support team goals.
Qualifications
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Previous customer service or hospitality experience preferred.
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Strong verbal and written communication skills.
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Comfortable using computers and basic technology.
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Ability to stand for extended periods and lift up to 25 lbs.
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Flexible schedule, including evenings, weekends, and holidays.
Employee Benefits
At InnVentures, we care about your well-being and career growth. Eligible employees receive:
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Medical, dental, vision, and company-paid life insurance.
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Paid time off (PTO).
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401(k) plan with company match.
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Voluntary benefits (disability, accident, life, critical illness, FSA).
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Daily pay option.
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Hotel discounts, leadership development, employee assistance programs, and more.
Why Join Us?
At Homewood Suites Santa Maria, we value teamwork, hospitality, and career development. As part of InnVentures, you’ll be supported by a company with decades of experience and a culture built on innovation and success.