About the Role
We are a multi award-winning contract catering company looking for a passionate and driven Catering Supervisor to join our vibrant team at M&S Distribution Centre, Castle Donington.
As Catering Supervisor, you’ll lead a team of 6 General Assistants, ensuring smooth daily operations of a high-volume front-of-house catering environment. You’ll take a hands-on, guest-focused approach, ensuring every customer experience is memorable and personal.
This is an exciting opportunity for someone who thrives in fast-paced settings, enjoys leading a team, and has a genuine passion for hospitality.
Key Responsibilities:
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Lead and support a team of 6 front-of-house staff
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Drive exceptional customer service and guest experiences
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Maintain high operational standards in cleanliness, service, and presentation
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Support team training, development, and performance improvement
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Maximise revenue and continuously improve service delivery
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Build rapport with customers and internal stakeholders
What We’re Looking For:
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Previous supervisory experience in catering or hospitality
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Confident communicator with strong leadership skills
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Hands-on approach with attention to detail
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Proactive, friendly, and guest-focused mindset
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Ability to thrive under pressure in a fast-paced environment
Benefits Include:
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Paid day off for your birthday
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Fully funded development courses (Levels 2–7)
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Retail & leisure discounts and cashback offers
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Cycle-to-work scheme
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Freedom Friday – paid volunteer day at a charity of your choice
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Free lunch every workday
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24/7 access to Mental Health Charter App
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Enhanced parental leave + leave for fertility treatments
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Grandparent leave to support your family
Explore the full benefits at the BM Caterers website.
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