Job Description
Join Our Team as a Front of House Team Member – Deliver Exceptional Hospitality!
Are you passionate about customer service and creating memorable experiences? As a Front of House Team Member, you’ll be the welcoming face of our award-winning pubs, ensuring every guest enjoys outstanding hospitality from the moment they walk through the door. The Inn Collection Group is a multi-award-winning pub company, offering the perfect balance of traditional charm and contemporary service. With stunning locations across the North of England and Wales, we provide a warm, welcoming atmosphere for guests and a fantastic workplace for our team.
Why Join Us?
At The Inn Collection Group, we value our team and offer incredible benefits, including:
- Paid birthday leave – celebrate your special day with an extra day off!
- 50% discount on food at all our Inns.
- £1 room stays during January, February, and March.
- Discounts on room bookings all year round for spontaneous getaways.
- Tronc (tips) included, rewarding your hard work.
- Opportunities for career development with our Lead-Inn training program.
- Access to our Employee Assistance Programme, providing 24/7 confidential support.
Your Role as a Front of House Team Member
As a Front of House Team Member, your role is crucial in creating an unforgettable experience for our guests. You’ll be responsible for:
- Greeting and seating guests with a friendly smile.
- Taking orders and delivering food and drinks efficiently.
- Offering recommendations on our food and beverage options.
- Maintaining a positive and welcoming atmosphere.
- Working closely with your team to ensure smooth service.
If you thrive in a fast-paced environment, love interacting with people, and are passionate about hospitality, we’d love to hear from you. Join us today as a Front of House Team Member and become part of an award-winning team!