Full Time Prepared Foods Cook / Food Production

Responsibilities:

• Prepare food items for the cold case, fresh pack, salad, and hot bars according to production sheets, ensuring consistency and quality.

• Follow recipes to guarantee the proper preparation and presentation of food items.

• Label, date, cover, and monitor prepared items for quality, freshness, and proper rotation.

• Monitor food levels and promptly replenish as necessary.

• Arrive on time, appropriately groomed, dressed, and ready to work; complete all scheduled shifts and attend required training and meetings.

• Provide excellent customer service by addressing customer needs promptly and effectively, using suggestive selling techniques, and answering phones courteously.

• Maximize sales potential through effective prep, storage, rotation, stocking, and merchandising.

• Adhere to established procedures, including those for Weights and Measures, health, sanitation, and safe work practices.

• Maintain a clean, sanitary working and shopping environment, keeping equipment in line with WFM cleanliness and safety standards, and ensuring walk-ins and freezers are organized.

• Complete opening, mid, and closing duties as assigned, ensuring accuracy of signs and pricing.

• Report safety hazards and violations immediately.

• Perform other duties as assigned by store, regional, or national leadership.

Knowledge, Skills, & Abilities:

• In-depth product knowledge.

• Ability to follow recipes and food production techniques.

• Basic math skills and an understanding of food production.

• Strong communication skills and a team-oriented approach.

• Ability to clearly communicate with team members, customers, and vendors.

• Committed to meeting customer service expectations in all interactions.

• Strong time management and organizational skills.

• Passionate about natural foods and Whole Foods Market’s mission.

• Ability to thrive in a fast-paced environment with a sense of urgency.

• Knowledge of and commitment to WFM’s quality standards.

Desired Work Experience:

• 6-12 months of retail experience.

Physical Requirements / Working Conditions:

• Ability to lift up to 50 pounds.

• Stand or walk for 6-8 hours during an 8-hour workday.

• Perform hand movements such as grasping, fine manipulation, pushing, and pulling.

• Work involves bending, twisting, squatting, and reaching.

• Exposure to FDA-approved cleaning chemicals.

• Work in temperatures as low as <32°F (freezing) and as high as >90°F, with refrigeration temperatures between 32-40°F.

• Ability to work in both wet and dry conditions.

• Flexible schedule, including nights, weekends, and holidays as needed.

• Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.

• May require the use of ladders.

Note: This document provides a general overview of the essential responsibilities for the position but is not exhaustive. The specific duties and requirements may vary by job level and business needs. Additional responsibilities may be added as employees progress through job levels. Performance in the current role must be successful for promotion consideration. Completion of certain milestones, such as obtaining certifications or additional training, does not guarantee promotion.

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