Job Title: General Manager – Student Accommodation
Location: The Refinery
Contract Type: Full-Time, Permanent
Company: Fresh – Student Living Redefined
About the Role
Fresh is looking for a dynamic, motivated General Manager to lead operations at The Refinery, our 407-bed student accommodation development. This is a fantastic opportunity for a strong leader who thrives in a fast-paced environment and is passionate about delivering outstanding residential experiences for students.
As General Manager, you’ll take full accountability for the day-to-day running of the building. You’ll lead a dedicated on-site team, ensure smooth operations, and create a safe, supportive, and welcoming environment for residents. Your leadership will set the tone, shaping the community culture while driving performance and operational excellence.
Key Responsibilities
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Oversee the daily operations of The Refinery, ensuring excellent service delivery to all residents
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Manage and develop an on-site team, fostering a collaborative and high-performing environment
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Take full responsibility for health & safety, compliance, and building standards
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Manage site budgets and report on financial performance
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Build strong relationships with residents, university partners, and key stakeholders
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Proactively resolve operational issues and seek continuous improvements
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Deliver a high-quality student living experience through great communication and service
About You
We’re looking for a results-driven leader who brings energy, initiative, and empathy to the role. You’ll need:
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Proven experience managing residential or student accommodation sites
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Strong leadership skills and the ability to inspire and motivate teams
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Excellent problem-solving and decision-making abilities
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A proactive approach to operations and facilities management
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Confidence managing budgets and delivering commercial results
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A people-first attitude with strong communication and interpersonal skills
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Ability to remain calm under pressure and manage multiple priorities
Why Work with Fresh?
At Fresh, we don’t just offer jobs – we build careers. Here’s what you can expect:
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25 days annual leave from day one
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Dedicated in-house Learning & Development and Training Team
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Health cash plan for everyday medical expenses
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Access to Your Wellbeing programme & OpenUp confidential mental health platform
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Cycle to work scheme
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Exclusive retail and lifestyle discounts
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Life insurance for peace of mind
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Support for vocational qualifications and continued professional development
About Fresh
Fresh is a multi award-winning student accommodation provider with over 20,000 beds across the UK and Ireland. Our mission is to create vibrant, supportive communities where students can thrive. We’re passionate about service, community, and the positive impact a great living experience can have on a student’s life.
Ready to Make a Difference?
If you’re a people-focused leader ready to take full ownership of a student accommodation building, we’d love to hear from you. Apply now and be part of a team that’s redefining student living in the UK.