Job Overview
We are seeking a dedicated, detail-oriented, and proactive Senior Clerk to join our administrative team in a dynamic healthcare environment. This is an exciting opportunity for an experienced individual with a passion for healthcare administration and a solid understanding of clinical and public health settings.
The Senior Clerk will play a vital role in maintaining patient records, supporting clinical research, and ensuring clear communication among healthcare professionals. Your work will directly impact the quality of care delivered across a variety of healthcare services, including ICU, hospice, senior care, and home care.
Key Responsibilities
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Accurately maintain and organise confidential patient records, ensuring full compliance with data protection regulations
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Support clinical research activities through data entry, documentation, and report generation
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Assist in medication documentation processes, ensuring accurate recording of prescriptions and related information
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Coordinate appointments and manage patient flow during medical imaging procedures
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Liaise with professionals in ICU, hospice, and senior care units to ensure clear communication and care continuity
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Engage with home care providers and nursing homes to support effective transitions in patient care
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Handle clerical tasks such as filing, document control, answering patient/staff queries, and supporting daily operational workflows
What We’re Looking For
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Previous experience in a healthcare or public health setting (highly preferred)
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Understanding of medical terminology and anatomy for efficient communication across departments
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Familiarity with medication administration protocols is an advantage
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Experience working in ICU, hospice, senior care, or similar clinical settings
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Excellent organisational skills with the ability to manage multiple responsibilities simultaneously
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Strong communication skills—both written and verbal—and a professional, patient-focused approach
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Confidence in working as part of a multidisciplinary team
Why Join Us?
This is a meaningful opportunity to contribute to the delivery of high-quality care and support services in a growing healthcare environment. You’ll work alongside passionate professionals and play a key role in administrative operations that support patients and staff every day.
Work Location
This role is based in-person at our healthcare facility. Applicants must be able to commute reliably and work full-time hours, Monday to Friday.
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