Job Description
Location: Horsham, West Sussex (Office-Based)
Salary: Starting from £25,000 per year
Job Type: Full-time, Permanent, Graduate Opportunity
Department: Commercial Division
About Metricell:
Metricell is a global leader in wireless communication solutions. For nearly two decades, we’ve partnered with telecom operators, governments, and enterprise clients to deliver innovative connectivity technologies. From enhancing rural mobile coverage to implementing AI-powered network solutions, our mission is to create a world that’s Better Connected.
We’re proud to foster a collaborative, open, and purpose-driven culture where innovation thrives and meaningful work matters.
Position Overview:
We’re looking for an ambitious and proactive Graduate Account Manager to join our Commercial Division. This is an exciting opportunity for a recent graduate (ideally in Business, Marketing, or a related field) to gain hands-on experience in a client-facing role, managing UK and international B2B accounts, and driving commercial growth through cross-sell and upsell opportunities.
You’ll work closely with Sales, Marketing, Product, and Project teams to support client success, product adoption, and relationship development from day one.
Applicants from other degree backgrounds with strong communication and organisational skills are also welcome to apply.
Key Responsibilities:
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Act as the main point of contact for assigned client accounts, ensuring regular communication and satisfaction.
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Manage contract negotiations, renewals, and develop account plans to meet revenue and growth targets.
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Identify and scope upsell and cross-sell opportunities in line with client needs.
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Deliver product demos, training sessions, and workshops to clients and partners.
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Collaborate internally with Project Management, Customer Support, and Product teams to ensure a seamless client experience.
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Support and manage Sales Agents and Value-Added Resellers (VARs).
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Respond to RFPs, RFQs, and Tenders as needed for existing or new clients.
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Attend industry events and conferences when required to network and understand competitive trends.
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Ensure third-party sales partners are well-trained and represent the brand effectively.
Skills & Qualifications:
Required:
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A Bachelor’s degree in Business, Marketing, or related discipline
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Excellent verbal and written English communication
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Strong time management, problem-solving, and organisational skills
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A self-starter attitude with the ability to interact with various stakeholders
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Proficient in Microsoft Office Suite and basic knowledge of CRM platforms
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Keen interest in technology and eagerness to get hands-on
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Must meet 3-year UK residency requirement
Desirable:
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Spanish or another foreign language (written and spoken)
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Familiarity with telecommunications, mobile networks, or selling into the public sector
What We Offer:
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Starting salary from £25,000
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Casual dress environment
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On-site gym and free parking
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Cycle to work scheme
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Private medical and dental insurance
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Paid volunteer days
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Sick pay and additional leave
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Referral programme
Work Schedule:
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Monday to Friday
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Day shift
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Office-based in Horsham (candidates must be able to reliably commute or be willing to relocate)
Application Questions:
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Do you have the right to work in the UK without sponsorship?
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Can you reliably commute to Horsham or are willing to relocate?
APPLY