About The Arts Club

Established in 1863, The Arts Club is one of London’s oldest and most prestigious private members’ clubs, located in the heart of Mayfair. With a rich heritage rooted in the creative arts, literature, and business, the Club offers fine dining, live music, world-class exhibitions, and a vibrant events calendar for a diverse and cultured community. We also have a sister club in Dubai, sharing our legacy of excellence across continents.

The Opportunity

We are seeking an exceptional Head of Marketing and Communications to lead the strategic development of the Club’s brand, digital presence, member engagement, and public relations. You will manage both the Marketing and Members’ Events teams, reporting to the Chief Operating Officer (COO), and collaborating closely with leadership and operations to shape the Club’s voice and visibility across all channels.

Key Responsibilities

Strategic Leadership

Develop and implement a comprehensive, fully integrated marketing and communications strategy.
Align campaigns and messaging across London and Dubai locations to reflect a unified luxury brand identity.
Lead the Club’s marketing team and external agencies (digital, PR, branding, and design).

Digital & Content Marketing

Oversee content creation, copywriting, scheduling, and brand tone across all digital channels (social media, email, website).
Manage the website CMS in collaboration with web developers to ensure up-to-date, high-impact content.
Create visually engaging and editorially rich monthly newsletters and e-campaigns.

Public Relations & Brand Consistency

Maintain and evolve The Arts Club’s luxury brand identity across print and digital materials.
Appoint, manage, and assess PR and social media agencies.
Liaise with printing and production houses for marketing collateral.

Member and Employer Communications

Work closely with the Membership and Operations teams to promote member experiences and events.
Develop internal communication and employer branding strategies with the People & Culture team to support employee engagement and recruitment.

Financial Oversight

Plan and manage the Marketing and Communications budget with the COO.
Monitor KPIs, marketing performance, ROI, and make data-informed adjustments.

Market Trends & Competitive Insights

Monitor consumer trends and competitive activity within luxury hospitality and cultural venues.
Generate innovative marketing solutions to maintain a competitive edge.

Your Profile

Minimum 8 years of experience in Marketing, PR & Communications, with at least 3 years in a senior leadership role.
Experience in luxury hospitality, private members’ clubs, or lifestyle brands preferred.
Proven expertise in digital marketing, team leadership, and cross-functional collaboration.
Strong project management, analytical, and creative skills.
Confident, driven, highly organised, and detail-oriented.
Excellent communicator – written and verbal (multilingual a plus).
Passion for arts, culture, and luxury brand experiences.

Perks and Benefits

Private medical insurance
Reward Gateway – discounts at 800+ retailers
Dining discounts across The Arts Club and sister venues
Access to Lanserhof wellness clinic at The Arts Club
Enhanced maternity and sickness pay
Life assurance & pension scheme
Uniform laundry service & complimentary meals on duty
Long service awards
Birthday day off
Staff wellbeing programme
Career progression and learning & development opportunities

Apply Now

Join a cultural institution with a global legacy. If you’re a marketing leader passionate about luxury branding, digital storytelling, and elevating member experience, we invite you to apply today.

Please note: You must have the right to work in the UK. Visa sponsorship is not available for this role.

Recruitment agencies – we’ve got this one covered. Thanks for understanding!

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Head of Marketing and Communications