Job Title: Healthcare Sales Assistant
Job Reference: 254734BR
Location: Harpenden, High Street
Contract Type: Fixed Term
Hours: 24 hours per week
Salary: £12.36–£13.53 per hour (rate varies in select London locations)
Experience Required: None – Full training provided
Job Description
Boots is transforming healthcare to make it more accessible, personal, and modern. As a Healthcare Sales Assistant, you will play a key role in bringing this vision to life, acting as a health and wellness ambassador in-store and online.
You’ll support customers with expert advice, help them make informed choices about health products and services, and work as part of a collaborative team to enhance the overall healthcare experience at Boots.
Key Responsibilities
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Provide holistic, expert advice on healthcare and wellness products.
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Engage with customers using The Boots Healthcare Way, ensuring the right solutions are recommended.
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Stay informed on current health trends and product innovations.
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Promote Boots’ omnichannel services (e.g., Online Doctor, Boots.com, Pharmacy Services).
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Build strong relationships with customers and the local community.
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Refer customers to healthcare professionals when appropriate (e.g., Pharmacist).
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Support store success as a proactive, informed, and approachable team member.
What You’ll Need to Succeed
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A passion for helping others and delivering great customer service.
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Interest in health, wellness, and making a positive impact.
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Strong communication and interpersonal skills.
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Digital confidence – comfortable using and promoting online healthcare tools.
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Willingness to complete a Healthcare Training Programme (NVQ Level 2 or equivalent).
Desirable (but not essential):
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Previous experience in a healthcare or retail setting.
Benefits
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Boots Retirement Savings Plan
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Discretionary annual bonus
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Generous staff discounts
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Enhanced family leave packages
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Flexible benefits scheme
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24/7 mental health and wellbeing support via TELUS Health
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And more – visit boots.jobs/rewards for full details (eligibility applies)
Why Join Boots?
At Boots, we champion inclusivity and diversity. We create an environment where everyone feels supported and has the opportunity to thrive. Join us and help reimagine the future of healthcare.
Application Process
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If shortlisted, you will be invited to an in-store interview within 14 days.
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Reasonable adjustments available upon request for the application and interview process.
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Successful candidates must complete a Pre-employment Check (DBS, PVG, or Access NI, depending on location).
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Boots is a Ban the Box employer – applications from individuals with criminal convictions are considered case-by-case.
We welcome applications for full-time, part-time, and job-share opportunities.
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