Job Title: Hospitality Services Assistant
Location: The Whitworth Art Gallery, University of Manchester
Department: University Catering
Contract Type: Part-Time (20 hours per week)
Working Pattern: Rota-based, including weekends and evenings
Salary: Competitive + University benefits
Application Deadline: [Insert actual closing date]
About the Role
The Whitworth Art Gallery is seeking a motivated and service-driven Hospitality Services Assistant to join our vibrant catering team. This role offers the opportunity to work in one of Manchester’s most dynamic cultural spaces, delivering exceptional food and beverage service in our café, restaurant, and across a variety of exciting events such as weddings, conferences, and exhibitions.
Key Responsibilities
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Provide warm, friendly, and professional food and drink service to customers in the café and during gallery-hosted events
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Maintain excellent customer service standards, helping to enhance the overall visitor experience
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Set up, serve, and clear hospitality functions including private viewings, receptions, and weddings
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Operate coffee machines and prepare hot beverages to barista standards (training provided if required)
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Maintain a clean, safe, and compliant working environment in line with food safety and health & safety regulations
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Work efficiently in a high-pressure environment, adapting to the pace and requirements of a busy hospitality setting
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Support the gallery’s vision to be inclusive, accessible, and welcoming to all visitors
What We’re Looking For
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Experience working in a café, restaurant, or events environment
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Strong customer service and communication skills
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A friendly, team-oriented attitude with the ability to stay positive under pressure
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Basic understanding of food safety and health & safety procedures (training can be provided)
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Barista experience is desirable but not essential
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Flexibility to work weekends and evenings as required
Working Hours & Pattern
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20 hours per week
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Flexible shift pattern including weekends and evenings (on a rota)
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The role may involve working across 7 days (Monday–Sunday)
Why Join the University Catering Team?
By joining the catering division at the University of Manchester, you gain access to:
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34 days of holiday (including Christmas and New Year closures)
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Generous pension scheme with enhanced employer contributions
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Comprehensive wellbeing support including mental health resources
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Career development opportunities and access to training
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Annual salary review
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Inclusive and welcoming environment
For more on staff benefits and catering at the University, visit: www.umc-limited.co.uk
Additional Information
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Applicants must have the right to work in the UK. This role is not eligible for visa sponsorship.
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Hybrid working is not applicable to this position.
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The University supports flexible working where appropriate.
How to Apply
Submit your application via the University of Manchester’s job portal before the closing date.
For enquiries about the role:
Adam Woof (Operations Manager) – adam.woof@manchester.ac.uk
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