Hotel Manager

Job Overview

We are seeking an experienced, results-driven Hotel Manager to lead and oversee the daily operations of our hotel. This is a pivotal leadership role, requiring a hands-on approach to managing staff, ensuring exceptional guest service, and driving operational excellence across all departments.

If you have a strong background in hospitality, a passion for delivering outstanding guest experiences, and the leadership skills to manage dynamic teams, we want to hear from you.

Key Responsibilities

• Oversee daily hotel operations including front desk, housekeeping, maintenance, and food & beverage services

• Recruit, train, manage, and support staff to uphold company service standards

• Ensure an exceptional guest experience by maintaining high levels of service and attentiveness

• Develop and implement strategies to optimize occupancy rates, maximize revenue, and control costs

• Manage hotel budgets, forecasts, and financial performance to achieve profitability targets

• Handle guest complaints or issues promptly and professionally, ensuring satisfaction

• Conduct regular inspections to ensure compliance with cleanliness, safety, and maintenance standards

• Foster a positive, productive work culture and act as a role model for the team

• Stay informed on hospitality trends, competitor activity, and guest feedback to drive continuous improvement

• Collaborate with marketing and sales teams to promote the hotel and increase visibility

Required Experience & Skills

• Proven experience in a supervisory or management role within the hotel or broader hospitality industry

• Strong leadership, team management, and staff development skills

• Excellent communication, negotiation, and interpersonal abilities

• Proficiency in hotel management systems and basic financial reporting

• Sound knowledge of HR practices, including recruitment, training, and performance management

• Problem-solving mindset with the ability to remain calm under pressure

• Bilingual or multilingual capabilities are advantageous

Education & Qualifications

• A-Level or equivalent qualification (preferred)

• Hospitality or business management qualifications are a plus

Benefits

• Competitive salary: £38,700 per year

• UK Visa sponsorship available for eligible international candidates

• On-site parking

• Opportunities for career growth and professional development

Work Arrangement

This role is based in Hounslow (TW3 3HW) and offers a hybrid working model, combining remote work flexibility with required on-site presence to ensure operational oversight.

How to Apply

If you are a motivated hospitality professional ready to take the next step in your career, we encourage you to apply. Bring your passion for leadership and guest service to a role where your impact will be seen daily.