Position Overview
Where SoHo meets TriBeCa and the West Village, The Dominick stands as a sophisticated blend of uptown elegance and downtown edge. Positioned at the heart of New York’s creative, artistic, and entertainment districts, The Dominick appeals to trailblazers—those who are bold, refined, and confidently original. As SoHo’s only Five-Diamond hotel, it features 391 of the city’s most spacious guestrooms and suites, all with floor-to-ceiling windows, Fendi Casa furnishings, deep-soaking bathtubs, and abundant natural light. Guests can also choose from ten two-bedroom penthouse suites boasting sweeping city and river views, or one of three spa suites—each offering elevated relaxation, including one with its own sauna.

True to its effortlessly chic character, The Dominick delivers a full suite of world-class amenities. Guests can unwind at the Sisley Spa—home to Manhattan’s first luxury Turkish hammam—or stay active at the state-of-the-art fitness center.

Human Resources Manager

Position Overview
The Human Resources Manager plays a vital leadership role in fostering a high-performance culture that reflects The Dominick’s commitment to excellence. This position ensures consistent HR operations across all areas, supports employee engagement, maintains regulatory compliance, and contributes to an outstanding guest and employee experience.

Key Responsibilities

Operational Excellence & Compliance

Maintain full knowledge of, and adherence to, all departmental policies, procedures, and service standards.
Ensure proper use, care, and maintenance of all equipment; use only as intended.
Maintain accurate records for payroll, benefits, and HR compliance audits.
Conduct audits on employee benefits, insurance billing, payroll, and workers’ compensation claims.
Complete and file documentation required by local, state, and federal agencies.
Monitor and ensure accurate employee titles, compensation, and employment status.
Coordinate responses and documentation related to EEOC charges, unemployment claims, mediations, and arbitration hearings.
Represent the hotel at legal proceedings and hearings as needed.
Maintain confidentiality and security of all personnel and hotel records.

Employee Relations & Engagement
10. Foster a positive and cooperative working environment that maximizes morale and productivity.
11. Respond promptly to employee concerns and complaints; provide effective resolution strategies.
12. Counsel employees, handle disciplinary actions, and provide performance feedback to HR team members.
13. Maintain strong employee relations and encourage open communication at all levels.
14. Conduct and document exit interviews; ensure proper file retention.
15. Coordinate employee requests for leaves of absence, transfers, sick days, bereavement, pension plan access, and other HR matters.
16. Develop, coordinate, and promote employee incentive and recognition programs.
17. Organize employee engagement activities and secure non-cost benefits (e.g., entertainment discounts, credit union access).
18. Schedule and direct regular audits of employee locker areas.
19. Promote positive public relations through community outreach and goodwill projects.

Recruitment & Talent Acquisition
20. Identify and engage external recruiting sources; manage posting of job advertisements.
21. Interview candidates for management roles and make hiring recommendations.
22. Ensure all hiring and onboarding practices align with company policies and legal standards.
23. Maintain updated and accurate job descriptions for all hotel roles.
24. Develop and implement effective orientation programs for new hires.
25. Maintain organized records of all recruitment and hiring processes.

Training & Development
26. Identify internal and external training opportunities aligned with hotel goals.
27. Design, implement, and evaluate in-house training sessions.
28. Conduct performance reviews and ensure documentation is properly filed.
29. Provide ongoing support and coaching to HR staff.

Administrative Duties
30. Maintain sufficient office supplies and instruct team members on restocking needs.
31. Monitor grooming standards and professional appearance of all staff; address discrepancies.
32. Oversee day-to-day operations of the HR office and supervise departmental team members.
33. Answer departmental phones and respond to inquiries as needed.
34. Submit accurate departmental payroll records on a regular basis.
35. Attend and contribute to designated hotel meetings and initiatives.
36. Respond effectively to emergencies and uphold all safety protocols.
37. Perform other duties and special projects as assigned by the General Manager.

Qualifications

Bachelor’s degree in Human Resources, Business Administration, or related field.
Minimum of 3 years of experience as a Human Resources Manager, preferably in a luxury hotel with 200+ employees.
Comprehensive knowledge of local, state, and federal labor laws and regulations.
Experience with employee benefits administration and compliance.
Strong computer skills, including HRIS systems and Microsoft Office Suite.
Proven ability to compute accurate mathematical calculations.
Excellent communication skills, both verbal and written, in English.
Strong organizational, problem-solving, and interpersonal skills.
Ability to handle confidential information with discretion and professionalism.

APPLY

Human Resources Manager