About the Role
Join H-E-B, where People come first. We’re looking for energetic, motivated individuals to help deliver exceptional service as part of our eCommerce team. As an eStore In-Store Shopper, you’ll play a vital role in fulfilling online orders by selecting, sorting, and preparing merchandise for customer pickup—all while ensuring accuracy, quality, and satisfaction.
Once eligible, you’ll become a Partner and Owner in our company, helping drive innovation and growth as part of the #1 Omnichannel Retailer in Texas.
What You’ll Do
Customer Service & Order Fulfillment
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Select items from the sales floor for online orders using a digital selection tool
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Organize items by storage type (refrigerated, frozen, dry)
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Pack and stage completed orders for pickup
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Make substitution decisions when products are unavailable
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Assist in-store customers with product questions and location
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Return unneeded items to shelves and maintain accurate inventory
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Support curbside pickup operations as needed
Sanitation, Safety & Stocking
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Follow all food safety and sanitation guidelines
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Clean and organize carts, bagging areas, and storage zones
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Pick up trash inside and outside the eStore
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Ensure cleanliness and safety throughout the workspace
Qualifications
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Minimum Age: 16
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Preferred: High school diploma or equivalent
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3+ months of related experience (Curbie or personal shopping a plus)
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Must complete required training (e.g., Alcohol Seller’s Certification)
What You Bring
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Strong customer service and communication skills
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Ability to make informed decisions quickly
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Flexible, team-oriented, and able to multitask
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Comfortable working in a fast-paced, physical environment
Physical Requirements
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Able to lift up to 55 lbs (with support for heavier loads)
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Constant walking and grasping; frequent pushing/pulling and reaching
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Occasional bending, kneeling, and stair-climbing
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Able to work in varying temperatures (hot, cold, wet)
Why You’ll Love It Here
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Competitive hourly pay
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Flexible part-time scheduling
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Ownership through H-E-B’s Partner Stock Plan (once eligible)
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A supportive team that values hard work, fun, and service excellence
Apply now to be part of a company where you’re more than an employee—you’re a Partner. Help us deliver smiles, convenience, and quality to every H-E-B customer.