In-work support worker

Job Description

Action on Disability (AoD) is hiring motivated and compassionate In-work support workers to help Disabled individuals succeed in their workplaces across London. As an In-work support worker, you will play a vital role in providing one-on-one, tailored guidance that enables Disabled people to thrive independently. AoD is a leading Disabled People’s Organisation committed to inclusion, accessibility, and breaking down workplace barriers. This flexible, face-to-face role supports our Employment Service’s mission to deliver personalised employment support through collaboration with employers and clients. Join a team that values lived experience, diversity, and empowerment.

In-work Support Worker – Make a Real Difference

As an In-work support worker, you’ll provide direct, personalised guidance in the workplace to help Disabled employees and interns gain confidence, independence, and career success. This role involves working closely with both the individuals and their employers to ensure effective inclusion, development, and accessibility in daily tasks.

Key Responsibilities:

• Work 1-on-1 with Disabled individuals using tailored support plans

• Identify workplace tasks and support adjustments

• Monitor progress and reduce support over time as confidence grows

• Provide feedback and liaise with supervisors and employers

• Promote equal opportunities and inclusive practices

Be the In-work Support Worker Who Builds Futures

We are expanding our pool of In-work support workers to strengthen our commitment to employment inclusion. You’ll work under the guidance of AoD’s experienced supervisors to help participants and employers implement practical workplace strategies. Your role supports lasting change, from onboarding through to independent performance.

Organisational Values You’ll Support:

• The Social Model of Disability

• Equality and accessibility for all

• Partnership with Disabled people

• Co-production and co-design of services

What We’re Looking for in an In-work Support Worker

As an In-work support worker, you must be:

• Professional, empathetic, flexible, and dependable

• Experienced in education, employment support, or disability services

• Familiar with workplace dynamics and inclusive practices

• Confident using Microsoft Office and managing workplace documentation

• Willing to travel across London and occasionally work unsocial hours

• Open to training and committed to AoD’s values

Desirable Skills:

• Understanding of pan-disability and inclusive employment

• Relevant support work qualification (not essential)

 Why Join Action on Disability?

At AoD, you’re not just a worker — you’re a changemaker. We offer:

• A welcoming, inclusive team culture

• Flexibility in hours and work locations

• Opportunities for development through training and supervision

• A chance to be part of one of London’s most respected DPOs