infrastructure Engineer (Network)

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world’s leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description

At Discover, be part of a culture where diversity, teamwork, and collaboration reign. Join a company that is just as employee focused as it is on its customers and is consistently rewarded for both. We’re all about people, and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.

As an Infrastructure Engineer (Network), you’ll deliver highly available, scalable, and diverse network infrastructure to facilitate key business functions at Discover. At the corner of our industry’s best practices and an automation security-first mindset, lies your project work. You’ll leverage both to ensure we deliver data quickly and securely.

Responsibilities

• Monitors the Data Network for performance degradation, connectivity issues, system events and alerts. Updates and manages tickets through resolution with vendors and internal support groups.
• Tests, analyzes, performs corrective actions, and restores network equipment and services in a timely and accurate manner to eliminate/reduce application impact. Provides timely notifications to management/outage team and escalates tickets to appropriate internal and external management as needed.
• Responds to engagements from the Command Center to assist with network analysis, availability, and drive incident resolution.
• Carefully plan and implement data network configuration changes, hardware/software upgrades and more
• Performs Preventative Maintenance tasks and creates, maintains, updates NOC support documentation.
• Plan and drive remediation of known vulnerabilities on Network Devices
• Review internal NOC processes and drive improvements & efficiencies to diagnose issues quickly and manage overall workload effectively.
• Mentor junior engineers on networking fundamentals
• Achieves product commitments (and influences others to do the same) by using informal leadership & highly developed communication skills and contributes to our led technology communities.
• Uses automation, system tools, open-source solutions, observability and ‘security first’ principles in daily work.
• Contributes to team agile ceremonies, leads demos and presentations, helps new engineers learn established norms.
• Initiates high level solution design approaches, and guides team to achieve desired key software delivery capabilities using automated, coded enterprise and observability.
• Participates in internal speaking and advocacy events.
• Supports research activities to adopt new technology solutions in ways of developing new capabilities.
• Continues professional education and creates opportunities for core product teams to learn engineering best practices.
• Coaches immediate chapter and actively fosters the adoption of new technologies.

Minimum Qualifications

At a minimum, here’s what we need from you:

• Bachelors – Computer Science or related
• 3+ Years – (Software) Engineering, DevOps or related
• Internal applicants only: technical proficiency rating of competent on the Dreyfus engineering scale

Preferred Qualifications

• Strong experience in Cisco Nexus Datacenter Concepts / Platforms including 2k, 5k, 7k, 9k
• Strong and independent working knowledge and experience with routing protocols OSPF, BGP etc.
• Strong and independent working knowledge and experience with Spanning-Tree, HSRP, VRRP, tunneling protocols, spine-leaf architecture, and Cisco ACI.
• Experience with QoS operation and configuration
• Experience in the following Datacenter technologies: FEX, VDC, VPC, Fabric-Path, VRF, OTV, LISP, VXLAN
• Independent and proficient working knowledge with network applications such DNS, DHCP and NTP
• Independent and proficient working knowledge with application content delivery technologies such as F5 (LTM/GTM) and Citrix NetScaler
• Fundamental knowledge and experience with virtualized compute environments, i.e. Hypervisor, UCS, ESX
• Experience with compliance working with change control processes and adherence to standards
• Experience and independent with managing moderate to complex network projects (planning, organizing and managing timelines / objectives)
• Strong verbal, written and documentation skills #Remote
• Bonus Points If You Have:
• CCNP Certification
• CCIE Certification
  

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