Company Overview
As a family-owned company since 1968 — NOW produces high-quality natural and organic products in Supplements, Essential Oils, Beauty, Sports, Natural Foods and Sweeteners. NOW is a respected leader in the natural products industry and is known for Quality Natural Products, Clean Ingredients, Comprehensive Testing and Industry-Leading Manufacturing. NOW Health Group Canada consists of NOW Foods Canada, Puresource Natural Products Distributor and Genesis Foods. Our mission is to provide Canadians from coast to coast with natural products that empower people to lead healthier lives.
About the job
Who we are:
As a family-owned company since 1968 — NOW produces high-quality natural and organic products in supplements, essential oils, foods, personal care beauty and more. We are a respected leader in the natural products industry, with a mission to provide products and services that empower people to lead healthier lives.
A part of the NOW Health Group, founded in 1989 and built on a reputation of trust and dependability, Puresource distributes natural products to over 3,000 independent and national retailers across Canada from three warehouses in Alberta, BC and Ontario. With over 3,400 natural & organic wellness products to choose from, we deliver full-service solutions to support brands to grow their business in Canada. Puresource is proud to be your dedicated Canadian partner in the natural products channel.
Our mission is to provide Canadians with natural products to optimize their health. To do this, we support our brands and retail customers with market leadership and exceptional customer service. The measure of our success is built on the growth of our partners and dedicated teams that create great customer experiences every day.
Job Title:
Inside Sales Account Manager
Location: Guelph, ON (In-person, onsite)
Duties and Responsibilities:
Weekly sales calls to customers
Communicating customer needs/issues to outside sales
Communicating with customers, making outbound calls to potential customers, and following up on leads
Keeping assigned customer up with product and service information and updates as needed
Closing sales and achieving sales targets
Participate in meetings to discuss benchmarks, personal as well as team goals
Understanding customers’ needs and identifying sales opportunities
Maintaining a database of current customers
Staying informed about competing products and services
Upselling products and introductory product selling
Researching and qualifying new leads
Processing all customer orders accurately
Answering Phone orders.
Communicating with all departments within Puresource to ensure excellent customer service
Ensuring special shipping costs are expressed to the customer and special shipping requirements communicated to the Shipping Department
Perform other duties as assigned
Required qualifications, education, experience, training, skills, background, certifications:
Post-secondary education or equivalent work experience
Driven and want to develop your skills within a growing company
Ability to function successfully both independently and in a team environment
Strong work ethic, positive team attitude and the ability to multitask in a fast-paced environment
Personable and comfortable communicating by phone and e-mail
Inside Sales experience preferred (3-5 years)
Proficient with Microsoft Office Suite
Solution oriented
Highly organized with superior attention to detail
Ability to multi-task and manage time efficiently
Sales experience and business acumen is considered an asset
Bilingual in English and French Mandatory
How to Apply:
APPLY