Job Description
IT Assistant | Loughborough | £25,000 – £30,000
About the Role
We are seeking a proactive and tech-savvy IT Assistant to support our client’s growing business operations. This role is ideal for someone passionate about technology, problem-solving, and IT infrastructure management. As an IT Assistant, you will handle IT equipment setups, system troubleshooting, and user management across multiple sites, ensuring smooth day-to-day operations. You will also be involved in network installations, software management, and IT support ticketing processes.
This is a fantastic opportunity to work in a dynamic and expanding company, where you can enhance your IT skills while making a direct impact on business efficiency.
Key Responsibilities
IT Assistant – System Setup & User Support
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Configure IT equipment, accounts, and permissions for new employees and manage offboarding processes.
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Procure, maintain, and monitor IT stock levels to ensure business continuity.
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Provide remote and in-person troubleshooting for hardware, software, and network issues.
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Support the deployment and maintenance of IT systems, including CRM, VOIP, and Microsoft platforms.
IT Assistant – Onsite IT Support & Troubleshooting
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Install and configure network equipment, PCs, printers, and IT infrastructure at new locations.
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Travel to showrooms and warehouses to provide hands-on IT support and system setups.
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Manage Microsoft 365, Azure/Entra, Teams, VOIP, and CRM user accounts and permissions.
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Assist in the rollout and management of the IT support ticketing process.
Who We’re Looking For
Ideal Candidate for IT Assistant Role
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Experience in IT support or a similar technical role.
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Strong knowledge of Windows, Office 365, Teams, and Azure/Entra.
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Familiarity with VOIP systems, CRM platforms, and hardware troubleshooting.
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Ability to manage multiple tasks in a fast-paced environment.
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Excellent communication and problem-solving skills.
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Valid driver’s license with a willingness to travel as required.
Why Join Us?
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Work in a fast-growing company with opportunities for career progression.
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Gain hands-on experience across a broad IT infrastructure.
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Be part of a supportive and tech-driven team.
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Competitive salary of £25,000 – £30,000.
If you’re an experienced and motivated IT Assistant, apply today and take the next step in your IT career!