Job Description
Bramah Recruitment is seeking a motivated and detail-oriented IT Assistant to join an exceptional IT team for one of our clients based in West London. As an IT Assistant, you’ll play an integral role in maintaining and supporting the technology infrastructure, assisting with day-to-day tasks, and ensuring smooth operations for both internal users and clients. If you’re passionate about technology and eager to take on a hands-on role, this is a fantastic opportunity for someone looking to kick-start their career in IT support.
Key Responsibilities of the IT Assistant
Provide IT Support and Troubleshoot Technical Issues
As an IT Assistant, you’ll respond to IT support requests, troubleshoot common hardware and software problems, and escalate more complex issues to senior team members when necessary.
Assist in IT Equipment & System Maintenance
Track Devices and Help Set Up IT Equipment
Your role will involve assisting with the tracking and organization of company devices such as laptops and phones. You’ll also help with the installation of software and ensure everything is properly set up for users.
Support IT Budget Tracking and Documentation
Assist in Organizing IT Financial Records
The IT Assistant will also support the team by helping organize and maintain expense records related to IT equipment and software, ensuring that all financial information is accurate and up to date.
Contribute to Automation Projects and Software Development
Participate in Automation and Software Support Tasks
Join small projects aimed at improving IT efficiency through automation and assist with basic aspects of software development, such as gathering user feedback and contributing to training and testing.
Skills Required for the IT Assistant Role
Ideal Candidate Profile
We are looking for candidates with at least 1 year of experience in a similar support role. A foundational understanding of computing systems, networking, and proficiency in Microsoft Office is essential. Strong communication skills and the ability to work independently to solve problems are key to success in this position.