Torch is seeking a talented Restaurant Manager to join our innovative IT and automation team. As a Restaurant Manager, you will combine technical expertise with operational insight to streamline processes, deploy AI-driven solutions, and enable teams to work smarter. This role bridges IT operations, workflow automation, and AI integration, ensuring employees can leverage technology to maximize productivity and efficiency. Our ideal Restaurant Manager thrives on solving complex challenges, collaborating across teams, and delivering tangible business results while driving a culture of innovation.

Restaurant Manager Responsibilities

IT Operations & Administration

As a Restaurant Manager, you will oversee day-to-day IT operations, including troubleshooting issues, managing onboarding and offboarding, provisioning user accounts, and administering Google Workspace and mobile devices through tools like Kandji. Your work ensures smooth operational efficiency and reliable technical support across the organization.

Automation, Integration & AI Development

The Restaurant Manager will design, build, and maintain scalable automations and integrations using SaaS REST APIs, low-code platforms such as Retool and Tray.io, cloud environments (AWS, GCP), and SQL/Redshift databases. You’ll also help teams adopt AI tools such as OpenAI and Google Gemini, identifying opportunities to optimize workflows and reduce manual tasks.

Restaurant Manager Collaboration

Cross-Functional Collaboration

The Restaurant Manager partners with teams across Torch to identify inefficiencies, translate business requirements into technical solutions, and implement automation projects. You act as both a product manager and engineer, presenting solutions and gathering stakeholder feedback to improve operations.

Customer Support & Engineering Collaboration

As a Restaurant Manager, you’ll serve as the first line of technical support, investigating issues, documenting root causes, and resolving production bugs. You will author PRs, deploy fixes, and create self-service tools to prevent recurring problems. Close collaboration with product and engineering teams ensures long-term, effective solutions that enhance the user experience.

Core Requirements for Restaurant Manager

5+ years of IT engineering or related experience
Hands-on experience with Git/GitHub and cloud platforms (AWS, GCP)
Coding experience in Python, Ruby, React, or JavaScript with production deployment
Knowledge of REST API integration and AI platforms (OpenAI, Google Gemini, Anthropic)
Google Workspace administration and Mobile Device Management (Kandji, Jamf, Intune)
Experience with account provisioning and employee lifecycle management

Technical Skills

Proficiency in at least one scripting language (Python, Ruby, React, JavaScript) with SQL database experience
Ability to design and deploy AI-powered workflows and applications
Knowledge of AI agent frameworks and orchestration platforms
Familiarity with low-code platforms (Retool, Tray, n8n, Zapier) preferred
Background in SaaS systems administration and integration

Professional Skills

Strong problem-solving skills with a solution-oriented mindset
Excellent communication for non-technical stakeholders
Ability to think like a product manager while executing like an engineer
Comfortable across multiple technology stacks and adapting to new tools

Restaurant Manager Interview Process

Initial Interview with Hiring Manager – 45 min
Information Security Officer Interview – 30 min
Technical Presentation & Q&A – 60 min
Leadership/Cultural Fit Interview with CTO – 45 min

What Torch Offers

Competitive salary: $120,000–$150,000 plus equity options
401(k), medical, life, and disability insurance
16 weeks paid parental leave
Remote-first culture with unlimited FlexTime
Mission-driven, impactful work empowering a new generation of leaders

Locations: AZ, CA, CO, DE, MA, MD, ME, NE, NY, OR, TX, WA

Torch is an equal opportunity employer. All qualified candidates will receive consideration without regard to race, color, religion, gender, age, disability, or protected status.

APPLY

IT Engineer