Overview
We are seeking a detail-oriented IT Governance Analyst / Technical Writer to support the development, documentation, and maintenance of IT governance policies, procedures, and compliance-related artifacts. This role plays a key part in driving audit readiness, standardization, and strategic alignment across IT operations. The ideal candidate has a strong background in technical writing, policy documentation, and IT compliance, and can clearly translate technical concepts into accessible content for a variety of stakeholders.
Key Responsibilities
Documentation & Governance Support
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Develop, update, and maintain IT governance documentation, including policies, procedures, and guidelines.
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Translate complex technical and compliance requirements into clear, understandable documents.
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Support technical writing and review of division-wide governance policies and flagship documentation.
Compliance & Audit Coordination
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Oversee IT audit inquiries and coordinate with internal auditors and stakeholders to provide compliance evidence.
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Manage IT audit remediation efforts by collaborating with engineers, developers, and leadership to resolve findings.
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Maintain and manage the Audit Kanban board with accurate scope and status tracking of compliance tasks.
Governance & Process Improvement
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Support operationalization of governance practices and socialize governance artifacts (e.g., audit responses, control frameworks).
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Assist in extending the scope of ITD governance, security architecture, and continuous process improvement initiatives.
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Contribute to the design and implementation of a governance model for ITD’s critical systems and workflows.
Qualifications
Required Experience (7+ years):
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IT governance and compliance standards
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Technical writing, editing, and policy documentation
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Process modeling (Microsoft Visio)
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Business writing and executive presentation development
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Microsoft Visio, Planner, and SharePoint Online
Additional Requirements:
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Power BI (3+ years of experience)
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Strong understanding of IT audit and compliance response processes
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Familiarity with Agile environments
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Strong listening, communication, and analytical skills
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Ability to work independently in a fast-paced, team-driven environment
Benefits
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401(k) with company matching
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Health, dental, vision, and life insurance
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