Job Description
IT Helpdesk Technician – Kickstart Your IT Career in Inverness
Location: Inverness
Salary: £150 per day (Umbrella)
Contract: 6-9 months
Reference: Morgan Hunt Recruitment
Work Setup: 5 days on-site
Launch Your IT Career as an IT Helpdesk Technician
Are you looking to break into the IT industry? This IT Helpdesk Technician role is an excellent opportunity for recent graduates or those in the early stages of their IT careers. You’ll gain hands-on experience in troubleshooting, technical support, and system administration while working in a fast-paced environment.
Key Responsibilities of an IT Helpdesk Technician
What You’ll Be Doing
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1st Line Support: Assist users with AVD, VMware, Networking, and Microsoft Office issues.
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Incident Management: Log and track ICT incidents, problems, and changes according to defined processes.
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User Support: Help users navigate digital transformation processes and IT services.
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Hardware & Software Management: Order, install, and maintain a range of IT hardware and software.
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System Administration: Manage Office 365, Exchange, and other ICT platforms.
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Mobile Device Setup: Issue and configure mobile phones for employees.
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Escalation Support: Work alongside ICT Systems Engineers to resolve complex technical issues.
Who Should Apply?
Ideal Candidate for the IT Helpdesk Technician Role
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Entry-Level IT Professionals – Recent graduates or those starting their IT careers.
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Tech Enthusiasts – Passion for IT support, troubleshooting, and customer service.
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Team Players – Ability to collaborate with IT engineers and other technical staff.
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Problem-Solvers – Strong analytical skills to diagnose and resolve technical issues.
Why Work with Morgan Hunt?
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Work with a Leading IT Team – Gain real-world experience in IT support.
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Fast-Tracked Career Growth – Learn from experienced professionals in the field.
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Inclusive Work Environment – Equal opportunity employer supporting diverse candidates.
Apply today to take the first step toward your IT career as an IT Helpdesk Technician!