Job Description
Join IMI as an IT Support Associate – Powering Innovation in Life Sciences
Are you ready to make a difference in a global engineering leader? We’re hiring an IT Support Associate in Goring, Worthing (West Sussex), to support and enhance IT infrastructure for our Life Technology platform. As an IT Support Associate, you’ll work full-time on site, reporting directly to the Life Science IT Director. This role is vital in maintaining daily IT operations and ensuring seamless production continuity within a dynamic, innovation-driven environment.
Key Responsibilities of the IT Support Associate
IT Support Associate – Your Daily Responsibilities
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Deliver hands-on IT support for all hardware, software, and networking systems on site
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Resolve technical incidents quickly to minimize downtime and ensure operational flow
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Support ERP systems and assist with continuous system and process improvement
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Follow IT procedures and adopt new technologies as needed
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Work closely with cross-functional teams to meet internal customer needs
IT Support Associate – What You’ll Bring
Skills, Experience, and Qualifications
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Minimum Level 2 Certificate in ICT Systems Support or equivalent
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Level 3 Diploma in ICT Professional Competence preferred
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Experience supporting ERP systems and working in industrial IT environments
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Strong skills in Windows OS, office automation, and network configuration
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Minimum 3 years in a similar on-site IT support role
Key Competencies
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Ability to thrive under pressure and prioritize multiple tasks
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Strong communication skills across all business levels
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Excellent problem-solving and troubleshooting abilities
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Proactive, flexible, and self-motivated with a passion for service
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Adaptable to change and eager to improve systems and workflows
About IMI plc – Breakthrough Engineering for a Better World
At IMI plc, we are global leaders in fluid and motion control technology, delivering tailored engineering solutions that enhance lives and create a more sustainable world. Our Life Technology platform supports innovations in healthcare, sustainability, and comfort by enabling faster diagnostics, better medical treatments, and advanced industrial efficiency.
With over 10,000 employees globally and a 150-year legacy of success, IMI is the perfect place for growth-minded professionals who want to impact the future.
Location & Commitment
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Full-time, on-site role based in Goring, West Sussex
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Flexibility to work extended hours if needed
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Reporting to: Life Science IT Director
Ready to Apply?
If you’re a motivated IT professional seeking a meaningful role in life sciences, apply now to join IMI as an IT Support Associate and be part of something bigger.