Job Description
Are you ready to be part of a cutting-edge team at the forefront of audio and signal processing technology? Cirrus Logic is seeking a skilled IT Support Specialist to join our dynamic IT department in Edinburgh. As an IT Support Specialist, you’ll provide frontline support for our global workforce while sharpening your problem-solving and technical skills. Join us and grow your career in a company known for innovation, excellence, and award-winning culture.
Key Responsibilities of the IT Support Specialist
In this role, the IT Support Specialist will support a global user base and help resolve a variety of technical issues while ensuring an exceptional service experience.
Your Core Duties Include:
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Act as the primary point of contact for internal IT users, resolving a large percentage of issues independently.
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Collaborate with internal IS teams and third-party vendors to deliver effective IT solutions.
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Monitor and document system anomalies using Help Desk tools for timely resolution.
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Manage hardware assets and maintain accurate records.
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Order IT equipment and oversee inventory processes.
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Onboard new hires, setting up accounts, devices, and conducting induction sessions.
Skills & Experience Required for IT Support Specialist Role
To succeed as an IT Support Specialist, you’ll bring both technical proficiency and a people-first attitude to the table.
Required Skills:
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Degree in Computing or equivalent experience.
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Strong knowledge of Windows desktops; experience with Linux and Mac systems.
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Familiarity with Microsoft Office Suite and desktop applications.
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Excellent communication and customer service skills.
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Experience with iOS, Android, A/V systems, Active Directory, and Office 365.
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Time management and attention to detail.
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Ability to update and maintain technical documentation.
Location & Workplace Requirements
This position is on-site and based in Edinburgh, UK. Candidates must be located within a commutable distance or willing to relocate before starting employment.
Why Join Cirrus Logic?
Cirrus Logic is known for its award-winning culture built on inclusion, innovation, and excellence. We offer a collaborative environment where your ideas are valued and your career growth is a priority.