Job Description
Kickstart Your Career as an IT Support Technician
Are you an experienced IT Support Technician looking for an exciting opportunity? Valeo Foods UK, home to brands like Kettle Crisps, Rowse Honey, and Barratt Sweets, is expanding its IT team! We are searching for two IT Support Technicians to provide technical support across our multi-site business. If you thrive in a fast-paced, dynamic environment and want to enhance your IT expertise in a 24/7 production setting, this role is perfect for you.
As an IT Support Technician, you’ll play a key role in maintaining IT systems, troubleshooting issues, and supporting Microsoft and telecom applications to ensure seamless business operations.
Key Responsibilities of an IT Support Technician
- Provide IT support and troubleshooting for employees across multiple locations.
- Build, configure, and maintain end-user devices to optimize business performance.
- Support and manage Microsoft 365 applications, bespoke software, and telecom systems.
- Assist in backup and disaster recovery strategies to protect company data.
- Collaborate with external suppliers and contractors to maintain IT operations.
- Ensure compliance with legal and statutory IT requirements.
What We’re Looking for in an IT Support Technician
Experience with Microsoft Windows operating systems and Microsoft 365.
Strong troubleshooting and problem-solving skills in IT support.
Knowledge of telecom system support (digital & traditional).
Ability to work remotely and provide support in a 24/7 production environment.
Excellent communication skills and a customer-centric approach.
Why Join Valeo Foods UK?
At Valeo Foods UK, you’ll work with iconic brands and be part of a company that values innovation, collaboration, and career growth. We offer:
Competitive salary & benefits
Pension contributions & health benefits
A fast-paced, exciting work environment
If you’re ready to take your IT career to the next level, apply today!